Senior HR Coordinator

Ramboll; Gurgaon; On-site; INR 700,000 - 900,000; Full time

Job summary

Ramboll, a global engineering and consultancy firm, seeks an HR Operations specialist to support multiple countries from India. The role emphasizes handling lifecycle tasks, Workday data integrity, and cross‑border collaboration within a matrix organization.

You will ensure timely service, maintain SOPs, and participate in regular governance calls. English fluency and German language capability are essential, along with strong communication and problem-solving skills.

Qualifications

• HR Operations experience in international/multicultural organization.
• 4–7 years of Global HR Operations experience.
• Excellent communication in English; strong customer service mindset.
• Experience in a complex (matrix) organization and HRIS tooling (Workday/PeopleSoft/Oracle).

Responsibilities

• Handle HR operations requests and tickets for employees and managers across countries served by RSC HR.
• Provide General Employee Lifecycle support where no local HR function exists.
• Maintain and update Workday data for promotions, transfers, contracts, titles, probation changes.
• Update documents and SOPs per process changes.
• Meet daily deliverables within defined SLA and turnaround times.
• Participate in weekly/monthly update calls with countries and Global HR Ops Team.
• German language expert support for relevant processes.

Skills

German language

Fluent English

Communication skills

Team coordination

HR operations experience

Workday

PeopleSoft

Oracle

Tools

Workday

PeopleSoft

Oracle

Job description

Company Description

About Ramboll

Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow.

Ramboll in India

Ramboll has more than 1800+ experts working across five offices in India applying their passion to deliver innovative solutions in markets as diverse as Buildings, Transport, Planning & Urban Design, Water, Environment & Health and Energy. Founded in Denmark, Ramboll is a people company. We invite you to contribute to a sustainable future working in an open, collaborative and empowering culture.

Job Description

• Handling request and tickets for HR Operations related queries from employees and managers for the countries to which RSC HR team is providing services.
• General Employee Life Cycle support for the countries transitioned or with no local HR department
• Maintaining data in Workday pertaining to employee life cycle such as Promotion, Transfer, Contract extension, Title change, Probation & other job change transactions.
• Keep the Documents & SoPs updated as per the new changes in the processes
• Ensure all daily deliverables are done as per agreed timelines
• Ensure strong adherence to defined Turnaround time and SLA.
• Participate in weekly/ Monthly update calls with Countries and Global HR Ops Team.
• German Language Expert

Functional Competencies

• Knowledge and experience of working in multinational company
• Strong knowledge of HRIS, Ideally Workday
• Strong experience of working in HR Shared Service center environments

Behavioral Competencies

• Experience of working in a global matrixed organization,
• Experience working in a fast-changing environment
• Able to take initiative, and act with confidence

Accountability

Supporting the Team Lead in managing the daily HR Operations activities

Qualifications

Qualification and Experience required:

• HR Operations experience with some international and multi-cultural organization.
• More than 4-7years of experience of Global HR Operation and Knowledge of driving HR operation processes using any of the HRIS tool (Workday, PeopleSoft, Oracle, SAP or similar).
• Service-minded and knows the importance of good customer service.
• Experience to work in a complex (matrix) organizations.
• Being systematic and have a structured work style with focus on details.
• A good team player and motivated self-starter.
• Very good communication and coordinating skills and fluent in English, both verbal and writing.
• An innovative and problem-solving approach to your tasks.
• Enjoy working in fast-paced environment and have a sense of urgency

Additional information

Personal qualities that will help you succeed in this role include:

• A good team player who communicates well, is open/transparent, takes initiative, and possesses great Interpersonal skills.
• Motivate and mentor the teams, particularly during difficult times.
• Have good organization and negotiation skills.
• Should possess a strong critical thinking attitude – able to see and work for the big picture.
• Judgemental and decision maker – Takes ownership and responsibility for the deliverables from his / her team.
• Active listener and capable of building successful teams.
• Well-structured way of working
• Possess and apply the EDI (Equality, Diversity, and Inclusiveness) mindset.
• Good intercommunication skills to be able to work in close coordination with different nationalities,

Additional Information

Welcome to our Support Organisation

In Ramboll’s Support Organisation we take pride in keeping Ramboll running smoothly, enabling bright minds throughout the organisation to focus on their areas of expertise as we tie together all parts of the business. We provide support within areas like Finance, HR, IT, Legal, Communication, Facility Management and more, coordinating efforts and securing common ground for the development and servicing of clients and markets.

What We Can Offer You

At Ramboll, we are committed to creating an inclusive, purpose-driven workplace where you can grow, thrive, and make an impact. As a foundation-owned company, we reinvest in our people and support long-term thinking.

• Joining a global HR operations team that supports a global, growing company and plays an integral role in end-to-end employee lifecycle processes.
• A strong commitment to your personal and professional development
• Leaders guided by our Leadership Principles, fostering growth and trust
• A culture that values and celebrates the unique person you are
• Hybrid work culture that values well-being and work-life balance
• The long-term thinking of a foundation-owned company with sustainability at its core
• Access to global projects and international collaboration
• Learning and development opportunities, including LinkedIn Learning
• Mental health support and flexible, hybrid work arrangements
• A supportive culture focused on wellbeing, sustainability, and innovation

Work at the heart of sustainable change

Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that’s where we start – and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realise their full potential.

Equality, diversity, and inclusion is at the heart of what we do
We believe in the strength of diversity and know that unique experiences and perspectives are vital for creating truly sustainable societies. Therefore, we are committed to providing an inclusive and supportive work environment where everyone can flourish and reach their potential. We welcome applications from candidates of all backgrounds and encourage you to contact our recruitment team to discuss any accommodations you need during the application process.