Senior General Manager ( Information Technology)

Shahi Group; Faridabad District; On-site; INR 3,500,000 - 7,500,000; Full time

Job summary

Shahi Group seeks an experienced IT leader to steer the organization's technology agenda across manufacturing, finance, supply chain, HR, and sales. You will drive digital transformation, ERP initiatives, and data analytics to support operational excellence.

The role requires coordinating with production, maintenance, and IT teams to ensure reliable systems and scalable IT infrastructure across manufacturing sites.

Qualifications

• Experience leading IT strategy and digital transformation initiatives.
• Cross-functional collaboration with manufacturing, finance, and supply chain.
• Strong vendor and project management capabilities.

Responsibilities

• Develop and execute IT roadmap aligned with division goals.
• Lead ERP implementations and ongoing optimizations across SAP, Infor M3, Oracle, Dynamics.
• Support manufacturing systems and factory automation to ensure uptime.
• Oversee infrastructure including data centres, cloud, networks, and DR.
• Establish MIS, dashboards, and BI to deliver real-time insights.
• Manage IT vendors, contracts, and large-scale projects with governance.
• Collaborate with production, planning, quality, maintenance, and supply chain.
• Mentor and develop IT teams across locations.

Skills

IT Strategy

Digital Transformation

Leadership

ERP Governance

Vendor Management

Tools

SAP

Infor M3

Oracle

Microsoft Dynamics

WFX

Power BI

Tableau

Job description

Role & responsibilities

1. IT Strategy & Digital Transformation

Develop and execute the organizations IT roadmap aligned with business objectives of the division.

Lead digital transformation initiatives across manufacturing, finance, supply chain, HR, procurement, and sales.

Drive Industry 4.0 initiatives including IoT, automation, analytics, and smart factory solutions.

Evaluate emerging technologies and recommend suitable investments.

2. ERP & Business Applications

Lead implementation, stabilization, enhancement, and support of ERP systems such as SAP, Infor M3, Oracle, Microsoft Dynamics, WFX, or similar.

Ensure integration between ERP, MES, PLM, payroll, and third-party applications.

Improve business processes through workflow automation and system optimization.

Manage master data governance and reporting systems.

3. Manufacturing Systems Management

Support factory automation and production systems.

Ensure uptime and performance of manufacturing applications and shop-floor systems.

Work closely with production, planning, quality, maintenance, and supply chain teams.

4. Infrastructure & IT Operations

Manage enterprise IT infrastructure including:

• Data centres
• Cloud platforms
• Networks
• Servers
• End-user computing
• Backup and disaster recovery

Ensure high system availability across factories and offices.

Manage IT helpdesk and support operations with defined SLAs.

6. Data Analytics & Business Intelligence

Establish MIS, dashboards, and business intelligence platforms.

Support leadership with real-time operational and financial insights.

Promote data-driven decision-making across functions.

Lead analytics initiatives using Power BI, Tableau, or similar tools.

7. Vendor & Project Management

Manage relationships with IT vendors, implementation partners, and managed

service providers.

Negotiate contracts and optimize IT spending.

Lead large-scale IT projects within timelines and budgets.

Ensure proper project governance and stakeholder communication.

8. Team Leadership

Build and mentor high-performing IT teams across locations.

Establish performance metrics and capability development plans.

Foster innovation, accountability, and service orientation within the IT function.