IT Head

Belhem India Pvt Ltd; Bengaluru; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Belhem India Pvt Ltd. is seeking a seasoned IT leader to define and execute the IT vision, drive digital transformation, and oversee ERP/CRM deployments across sales, project management, and finance.

You will lead initiatives in IoT, smart city tech, AI, cloud, mobility, and ensure seamless integration with business processes, while managing vendors and delivering measurable outcomes.

Qualifications

• Define and execute the IT vision and roadmap aligned with business growth and organizational goals.
• Drive adoption of emerging technologies (IoT, smart city solutions, AI, cloud, mobility).
• Lead deployment, customization, and integration of ERP/CRM systems (Salesforce, SAP, or equivalent).
• Partner with business leaders to identify digital opportunities for efficiency and customer experience.

Responsibilities

• Oversee end-to-end IT project management including scoping, budgeting, implementation, and timelines.
• Ensure systems support project management, sales, customer engagement, and financial reporting.

Skills

IT strategy

Project management

Leadership

Vendor management

ERP/CRM implementation

Emerging technologies

IoT

Smart city solutions

BMS surveillance systems

Stakeholder management

Negotiation

Tools

Salesforce

SAP

MS Dynamics

Job description

Define and execute the IT vision and roadmap aligned withbusiness growth and organizational goals.

Drive adoption of emerging technologies (IoT, smart citysolutions, AI, cloud, mobility).

ERP/CRM Implementation & Management

Lead deployment, customization, and integration of ERP/CRMsystems (Salesforce, SAP, or equivalent).

Ensure systems support project management, sales, customerengagement, and financial reporting.

Automation & Digital Transformation

Drive automation projects in real estate including BMS,surveillance, access control, Wi-Fi enablement, and smart facilitiesmanagement.

Partner with business leaders to identify digitalopportunities for efficiency and customer experience.

Evaluate, onboard, and manage IT vendors, service providers,and system integrators.

Negotiate contracts to ensure cost optimization and servicequality.

Project Planning & Delivery

Oversee end-to-end IT project management including scoping,budgeting, implementation, and timelines.

Ensure timely delivery of IT initiatives with measurableoutcomes.

IT Operations & Infrastructure Management

Manage internal IT operations including network, servers,storage, security, and business continuity.

Ensure high uptime, data security, and compliance withindustry standards.

Act as a bridge between business teams and IT serviceproviders.

Ensure clear communication, effective problem resolution,and stakeholder satisfaction.

Leadership & Team Development

Build and mentor a high-performing IT team.

Foster a culture of innovation, accountability, andcustomer-centricity.

Proven experience in account management, vendornegotiations, and IT service delivery.

Strong exposure to ERP/CRM (Salesforce/SAP/MS Dynamics)implementations.

Knowledge of IoT, smart city solutions, BMS, andsurveillance systems.

Excellent communication, negotiation, and stakeholdermanagement skills.

Strong project management, budgeting, and multi-taskingcapabilities.

Strategic thinker with hands-on problem-solving approach.

Requirements

Preferred Background

Candidates from IT services/products, retail, or systemintegrator backgrounds.

Real estate technology experience is an added advantage butnot mandatory.