Senior Financial Operations Analyst

Northern Trust; Bengaluru; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Northern Trust is seeking a Senior Analyst in Bengaluru to join a dynamic, client‑facing operations team. You will manage queries, support process changes, and ensure adherence to strict SLAs while maintaining high accuracy in reference data and pricing workflows.

As part of the regional operations, you will train new hires, contribute to audits, and work flexibly with cross-functional partners. This role requires capital markets experience and strong Excel skills, with a focus on accuracy and

Qualifications

• Minimum 24 months capital markets experience.
• Strong MS Excel and MS Office skills.
• Excellent written and verbal communication; ability to manage priorities and workload.

Responsibilities

• Handle, escalate and resolve queries in a timely manner.
• Capture process changes and develop workflows based on requirements.
• Ensure day-to-day SLAs are met with required quality.
• Perform root cause analysis of errors and suggest controls.
• Investigate reference data queries and client issues.
• Assist team lead/manager in audits and initiatives.

Skills

MS Excel

Oral communication

Email writing

Team player

Attention to detail

Root cause analysis

Tools

ICE

Bloomberg

Thomson Reuters

Job description

Senior Analyst

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

The position requires in-depth knowledge of financial markets and various investment instruments like Equities, Fixed Income Products, Funds, CFDs, etc. The role requires working in a team that has equal complexity and criticality. This roles primary responsibility is to but not limited to manage BAU, ensure all activities are executed by the team as per procedures, reviews are performed, all checklists are completed before signoffs, manage training requirement, review of procedure documents and take care of stretch assignments if any. Knowledge/Skills Understanding and working knowledge of pricing on POP, GIO, preparation of Board Reports, AIP and Fund Master is preferred. Industry Knowledge- Knowledge of financial instruments, various asset classes and related Reference data. Working knowledge of market providers such as ICE, Bloomberg, and Thomson Reuters etc. to be used in Fund pricing and fund valuation. Experience in handling critical queries and managing internal partner area expectations. Escalation/issues management skills. Proficiency in MS office, particularly in MS Excel. Good oral communication and email writing skills. Team player and strong ability to manage competing priorities. Good understanding of Corporate Actions with respect to pricing. Excellent abilities with regard to attention to detail and accuracy. Flexible to work out of Manyata or Ecospace as per the business need.

Major Duties

• Ability to Handle, Escalate and resolve queries in a timely manner
• Active involvement in capturing process changes/updates and developing workflows based on requirement
• Ensure Day to Day SLA’s are met with required quality
• Perform Route Cause Analysis of Errors and suggest controls
• Investigation of Reference data queries and critical client issues
• Assist TL / Manager in conducting Audits and any other Initiatives
• Take ownership and accountability of a query / issue until successful closure.
• Responsible for new hire training/communicate training feedback to TL/SM
• Builds a strong repository of Operations and Domain knowledge in the team
• Ensure documentation of the process activities is in line with the organizational/audit standards of documentation
• Identify and immediately address all issues in a constructive way with the appropriate person
• Take ownership over process issues as they arise and contribute as SME
• Manage error logs and perform Root Cause Analysis to address issues.
• Identify and communicate errors
• Resolve issues which ties into partner/MO or technical areas
• Work allocation to analyst and progress monitoring to ensure SLA’s are met
• Follow audit norms, reporting deviations / suggesting improved controls, Improvements
• Report on EOD metrics in an accurate and timely manner
• Deliver training /coaching effectively.
• Respond flexibly to the needs of the current situation, amend own work program to deliver desired outputs
• Manage any potentially difficult situations which may impact on the clients by developing a close working relationship with client services.
• Develop early warning techniques for process failures.

Experience Sustainable performance demonstrated through examples/evidence in the current role as Analyst over a period of 24 months or a Senior Analyst with over 12 months of experience. Candidates should possess minimum of 24 months of capital markets work experience. Eligibility - Internal Partners 12 months as an Analyst II

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. Philanthropy is deeply rooted in Northern Trust's history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities. Reasonable Accommodation Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.

About Our Bangalore Office

The Northern Trust Bangalore office, established in 2005, is home to over 5,600 employees. In this stunning office space, we offer fantastic amenities which include our Arrival Hub - Jungle, the GameZone, and the Employee Experience Zone that appeal to both clients and employees. Learn more.

Experience Level Senior Level