Senior Executive - Retail Sales

Ample Technologies; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

LEGO is seeking a Senior Executive - Retail Sales in Karnataka, India. The role focuses on delivering inspiring shopping experiences to LEGO fans of all ages at our Bengaluru store.

You will understand customer needs, present the LEGO range, and highlight purchase benefits while upholding brand values. The ideal candidate has retail experience, excellent customer service and communication skills, and is willing to work evenings and weekends.

Qualifications

• Retail experience preferred.
• Represent LEGO values as brand ambassador.
• Strong customer service skills.
• Excellent communication and organizational abilities.
• Basic computer skills are an advantage.
• Experience working with children is a plus.
• Willing to work evenings and weekends.

Responsibilities

• Warmly welcome customers and provide inspiring shopping experiences.
• Understand customer needs, present LEGO range, and highlight benefits.
• Collaborate with sales associates to deliver great service.
• Follow company procedures and supervisor guidelines.
• Keep back-office organized and ensure product availability on floor.
• Address complaints and escalate to supervisor.
• Follow health and safety procedures.

Skills

Retail experience

Brand ambassador

Customer service

Communication skills

Organizational skills

Basic computer skills

Experience with children

Flexible hours

Job description

Job Summary

Senior Executive - Retail Sales

Responsibilities

• Warmly welcome customers and provide inspiring shopping experiences to fans of all ages.
• Understand individual customer needs, present the LEGO product range, and highlight additional benefits of purchasing LEGO products.
• Collaborate with other sales associates to ensure the best possible service for LEGO customers.
• Act in accordance with company procedures and guidelines provided by your supervisor.
• Ensure the store back-office is organized and maintain product availability on the sales floor
• Address customer complaints and elevate difficult situations to a supervisor.
• Follow health and safety procedures (BHP).

Requirements

• Previous retail experience is preferred
• Be a brand ambassador and represent the values of LEGO.
• Excellent customer service skills.
• Very good organizational and communication skills.
• Basic computer skills are an advantage.
• Experience working with children is a plus.
• Willingness to work flexible hours, including evenings and weekends.

Job Details

• Job Type: Full time
• Job Opening Name: Senior Executive - Retail Sales
• State: Karnataka
• Country: India