Senior Executive - Partner Service Desk

Nivabupa; Dadri; On-site; INR 550,000 - 750,000; Full time

Job summary

Niva Bupa is seeking an Executive in Noida to onboard and service Intermediaries, ensuring accurate documentation and responsive support to branch offices.

You will perform quality checks on intermediary onboarding documents, respond to emails, and create MIS reports and dashboards as needed while handling additional business tasks as required. This role requires strong communication, teamwork, and the ability to work under pressure in a fast-paced insurance environment.

Qualifications

• Excellent written and verbal communication.
• Team Player and able to perform under pressure.
• Moderate knowledge of MS Office; Advanced Excel is a plus.

Responsibilities

• On-board and provide quality servicing to Intermediaries.
• Addressing and resolving requested service inquiries for intermediaries.
• Conducting quality checks on documents submitted for intermediary onboarding.
• Responding to emails and providing quality assistance to branch offices to resolve queries.
• Creating MIS reports and dashboards as needed; performing additional tasks as assigned.

Skills

Communication skills

Team player

MS Excel

Education

Graduate or Above

Insurance certification

Job description

Permanent

Job Description

JOB PROFILE

Position

Executive

Location

Noida

Reporting Mgr.Designation

Deputy Manager

Offered Grade

M8

Our Purpose

At Niva Bupa, ourpurpose is “to give every Indian the confidence to access the besthealthcare”

Our Values

• 1. Commitment
• 3. Empathy
• 5. Transparency

L2: - MANAGER OF MANAGER

L3: - MANAGER

L4: -INDIVIDUAL CONTRIBUTOR (Correct choice)

About Niva Bupa Health Insurance Company

N iva Bupa Health Insurance Company Limited(formerly known as Max Bupa Health Insurance Company Limited) is a jointventure between Fettle Tone LLP (an affiliate of True North Fund VI LLP), aleading Indian private equity firm, and the Bupa Group, a leadinginternational healthcare company with a legacy of providing specializedhealthcare services for over 70 years.

Niva Bupa’sgrowth story has been phenomenal. We are one of the fastest growing StandAlone Health Insurers in the country with a current employee strength of7000+ with growth rate of 154% since FY 20 and growing. We are a fullyintegrated health insurance provider with in-house claims processing;under-writing and servicing. Our goal is to achievemore than 10000 Cr GWP By 2027 & thus requires goal oriented individualsto be a part of this exciting growth journey to achieve it.

Niva Bupa iscertified Great Place to Work for the 3rd year running and aims become one ofthe best workplaces in the BFSI industry.

Niva Bupa isan Equal Opportunity Employer committed to achieving diversity within itsworkforce, and encourages all qualified applicants to apply, irrespective ofgender, age, sexual orientation, disability, culture, religious and ethnicbackground. At Niva Bupa 12% of our team handling roles are led by women. Wewelcome specially-abled professionals to join our team.

ESG: Supporting actionto protect, restore and regenerate local environments for the benefit of ourcustomers our people, our communities and wider society

For more Detailsvisit our website- www.nivabupa.com

Primary Role Description: - To On-board& providing quality servicing to Intermediary

• 1. Addressing and resolvingrequested service inquiries.
• 2. Conducting quality checks on documents submitted for intermediary on-boarding.
• 3. Responding to emails and providing quality assistance to branchoffices to resolve their queries.
• 4. Creating MIS reports and dashboards as needed.
• 5. Performing additional tasks as assigned based on business needs

Key Requirements – Education & Certificates

Graduate or Above

Insurancecertification is +

Key Requirements - Experience & Skills

• 1. Excellent written and verbal communicationskill.
• 2. Team Player and Able to perform positivelyunder pressure.
• 3. Moderate knowledge of MS office (Advancedexcel is positive point)

Functional competency

Beginner

Intermediate

Expert

Required

Communication

Required

Problem Solving

Required

NBHI Core Competencies

Behavioral Competency

Behavioral competency

Beginner

Intermediate

Expert

Commitment

Required

Empathy

Required

Required

Job Snapshot

Updated Date

16-02-2026

Job ID

MB_JOB_5169

Function

Partner Service Desk