Senior Executive - Debt Management Services - SME

Bajaj Finserv Limited; West Godavari District; Sur place; INR 600 000 - 800 000; Plein temps

Résumé du poste

Bajaj Finserv Limited in India seeks a results-driven debt management professional to lead branch collections, ensuring monthly targets are met within cost constraints.

You will drive collections by visiting customers and agencies, monitor performance with regular updates, ensure compliant repossessions, and maintain accurate records. This role demands strong reporting, risk management, and collaboration with internal and external clients.

Qualifications

• Proven track record in meeting collection targets.
• Familiar with legal guidelines around repossessions.
• Strong reporting and data analysis skills.

Responsabilités

• Achieve collections targets by visiting customers/agents.
• Monitor performance and provide regular updates.
• Ensure compliance with legal guidelines during repossessions and maintain accurate records.
• Provide regular reports on collection activities and performance; coordinate with internal/external clients.

Connaissances

Debt Management

Collections

Team Leadership

Regulatory Compliance

Vendor Management

Reporting Analysis

Description du poste

Job Purpose

To achieve the assigned branch''s Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits.

Duties and Responsibilities

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Required Qualifications and Experience

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients