Senior Executive - Debt Management Services - SME

Bajaj Finance; Faridabad District; In loco; INR 600.000 - 900.000; Tempo pieno

Descrizione del lavoro

Bajaj Finserv Limited in Haryana seeks an experienced Debt Management professional to drive collections across assigned branches, monitor agency performance, and ensure compliance with legal guidelines during repossessions.

You will maintain records, provide regular reviews, lead a team, manage DRR, and implement strategies to improve collection rates while coordinating with internal and external clients.

Competenze

• Proven ability to achieve collections targets across branch networks.
• Strong understanding of regulatory guidelines governing debt collection.
• Experience in monitoring agency performance and reporting.
• Ability to maintain accurate customer interaction records and transactions.
• Proven track record in leading teams and managing vendors.

Mansioni

• Achieve collections target by visiting customers/agency
• Monitor performance against set parameters and provide regular updates
• Ensure legal guidelines are complied with while repossessing products
• Maintain accurate records of customer interactions and transactions
• Provide regular reports on collection activities and performance
• Handle escalations promptly and effectively to resolve issues
• Daily DRR (Daily Risk Report) management
• Develop and implement strategies to improve collection rates

Conoscenze

Debt collection

Target achievement

Team leadership

Vendor management

Risk management

Regulatory compliance

Descrizione del lavoro

Job Purpose

To achieve Debt Management Services targets of the Respective Branch assigned, ensuring meeting PI Targets. Continuously monitoring Debt Management Services agencies and Inhouse collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities.

Duties and Responsibilities

• Achieve collections target by visiting customers/agency
• Monitor performance against set parameters and provide regular updates
• Ensure legal guidelines are complied with while repossessing products
• Maintain accurate records of customer interactions and transactions
• Provide regular reports on collection activities and performance
• Handle escalations promptly and effectively to resolve issues
• Daily DRR (Daily Risk Report) management
• Develop and implement strategies to improve collection rates
• Case to Case trackingResolution at per AOP with in agreed timelines
• Portfolio Management
• Debt Collection Strategy
• Target Achievement
• Regulatory Compliance
• Reporting and Analysis
• Risk Management
• Team Leadership
• Vendor Management
• Co-ordinating with internal and external clients

Required Qualifications and Experience

• Achieve collections target by visiting customers/agency
• Monitor performance against set parameters and provide regular updates
• Ensure legal guidelines are complied with while repossessing products
• Maintain accurate records of customer interactions and transactions
• Provide regular reports on collection activities and performance
• Handle escalations promptly and effectively to resolve issues
• Daily DRR (Daily Risk Report) management
• Develop and implement strategies to improve collection rates
• Case to Case trackingResolution at per AOP with in agreed timelines
• Portfolio Management
• Debt Collection Strategy
• Target Achievement
• Regulatory Compliance
• Reporting and Analysis
• Risk Management
• Team Leadership
• Vendor Management
• Co-ordinating with internal and external clients