Senior Executive - Debt Management Services - SME

Bajaj Finance; NTR; Presencial; INR 279.000 - 502.000; Jornada completa

Descripción de la vacante

Bajaj Finserv Limited in India is seeking a Debt Management Services professional to achieve branch targets, monitor external agencies and in-house collectors, and prevent fraud losses. This role focuses on disciplined collections and compliance within regulatory frameworks.

You will lead collections activities, maintain records, provide performance reports, handle escalations, and drive daily risk and portfolio management efforts to optimize recovery and minimize losses.

Responsabilidades

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management.
• Develop and implement strategies to improve collection rates.
• Case to Case tracking.
• Resolution at per AOP with in agreed timelines.
• Portfolio Management.
• Debt Collection Strategy.
• Target Achievement.
• Regulatory Compliance.
• Reporting and Analysis.
• Risk Management.
• Team Leadership.
• Vendor Management.
• Co-ordinating with internal and external clients.

Descripción del empleo

Job Summary

To achieve Debt Management Services targets of the respective branch assigned, ensuring meeting PI targets. Continuously monitoring Debt Management Services agencies and in-house collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities.

Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management
• Develop and implement strategies to improve collection rates.
• Case to Case tracking
• Resolution at per AOP with in agreed timelines
• Portfolio Management
• Debt Collection Strategy
• Target Achievement
• Regulatory Compliance
• Reporting and Analysis
• Risk Management
• Team Leadership
• Vendor Management
• Co-ordinating with internal and external clients