Senior Executive - Debt Management Services - Rural

Bajaj Finserv Limited; Akluj; On-site; INR 600,000 - 900,000; Full time

Job summary

Bajaj Finserv Limited in Maharashtra, India seeks a Debt Management Specialist to oversee recovery of overdue loan payments, coordinate with customers and agencies, and ensure compliance with repossession laws.

The role requires monitoring collection performance, maintaining detailed records, generating regular reports, and driving strategies to improve recovery rates while coordinating with internal and external clients.

Qualifications

• Achieve collections targets by visiting customers/agencies.
• Monitor performance and provide regular updates.
• Ensure compliance with legal guidelines during repossession.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management and development of strategies to improve collection rates.
• Case-to-case tracking and timely resolution across portfolios.

Responsibilities

• Daily DRR (Daily Risk Report) management and development of strategies to improve collection rates.
• Case to Case tracking and timely resolution across portfolios.
• Portfolio Management and Debt Collection Strategy.
• Regulatory Compliance and Reporting and Analysis.
• Team Leadership and Vendor Management.
• Co-ordinating with internal and external clients.

Skills

Debt collection

Portfolio management

Regulatory compliance

Vendor management

Team leadership

Risk management

Reporting and analysis

Job description

Job Purpose

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Duties and Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.
• Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Required Qualifications and Experience

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.
• Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients