Senior Executive Channel

DTDC Express Limited; Ambala; On-site; INR 500,000 - 700,000; Full time

Job summary

A leading logistics company in Ambala is seeking a Channel Management Officer to achieve sales budgets through effective channel partner management. The ideal candidate will support franchisee growth, ensure operational excellence, and maintain company standards. The role requires strong communication skills and a minimum of 3–4 years experience in the courier or logistics industry. Candidates must be graduates and have knowledge of channel sales and franchisee business models.

Qualifications

• Minimum 3–4 years of experience in the courier or logistics industry.

Responsibilities

• Support channel partners in achieving their sales and revenue targets.
• Track and monitor CP performance regularly to ensure consistent growth.
• Identify potential areas for new franchise opportunities.

Skills

Communication skills

Stakeholder influence

Interpersonal skills

Channel sales knowledge

Education

Graduate in any discipline

Job description

Reports To

Regional Head / Zonal Channel Manager

No. of Positions

1

Role Overview

The Channel Management Officer is responsible for achieving the assigned sales budget through effective management and support of channel partners (CPs). The role includes ensuring operational excellence, maintaining company branding standards, and driving franchisee growth and network expansion.

Key Responsibilities

• Support channel partners in achieving their sales and revenue targets.
• Track and monitor CP performance regularly to ensure consistent growth.
• Identify potential areas for new franchise opportunities.
• Onboard and train new franchisees in line with company policies.
• Ensure continuous improvement and development of existing franchise partners.
• Monitor and maintain franchise office standards in accordance with company branding guidelines.
• Conduct regular audits and provide feedback for improvement.
• Support the expansion of the delivery and pickup network through strategic planning.
• Ensure infrastructure and service levels are maintained at all channel partner locations.
• Strong communication skills (verbal and written).
• Ability to convince and influence stakeholders.
• Excellent interpersonal and relationship‑building abilities.
• Prior experience in the courier or logistics industry.
• Familiarity with franchisee business models.
• Operational knowledge of channel sales.

Qualifications & Experience

• Graduate in any discipline.
• Minimum 3–4 years of experience in the courier or logistics industry.