Senior Executive - Admin

iOPEX; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

iOPEX Bengaluru is seeking a Facility & Administrative Operations Lead to manage admin and facility services, vendor contracts, transporter logistics, and reporting to ensure a productive workplace.

You will oversee onboarding of third-party staff, daily cab routing, housekeeping, cafeteria services, asset movements, expense records, and monthly dashboards on costs and SLAs, while ensuring compliance and safety.

Qualifications

• Experience in admin and facility services management.
• Experience managing third-party staff, vendors and SLAs.
• Strong reporting and cost-tracking capabilities.
• Knowledge of transport/logistics and safety compliance.

Responsibilities

• Oversee onboarding, deployment, performance, and compliance for third-party staff.
• Manage daily cab routing, shift rosters, driver compliance, and vehicle safety checks.
• Direct housekeeping, deep cleaning, and pest control across floors.
• Supervise cafeteria services, conduct food audits, manage pantry inventory.
• Maintain records for administrative expenses, vendor contracts, and attendance.
• Deliver monthly dashboards on costs, SLAs, and service metrics.

Skills

Vendor management

SLA adherence

Onboarding third-party staff

Operations management

Fleet management

Tools

MS Excel

Job description

Job Brief:

• This role is critical for ensuring the smooth and efficient operation of all administrative and facility services within the organization.
• The incumbent will be responsible for managing a wide range of functions, including contract manpower, employee transportation, facility upkeep, cafeteria services, asset movements, and comprehensive reporting.
• This position plays a pivotal role in maintaining a high-standard, compliant, and productive work environment for all employees, directly contributing to employee satisfaction and operational continuity.

Operational Excellence:

• You will be the linchpin for daily administrative operations, overseeing the full lifecycle of third-party staff from onboarding to performance and compliance, ensuring adherence to all vendor SLAs and meticulous monthly billing reconciliations.
• Furthermore, you will expertly manage the end-to-end employee transportation system, optimizing daily cab routing, shift scheduling, and driver compliance to guarantee safe and timely commutes for our staff.
• Your proactive approach to vehicle safety checks and emergency response protocols will be paramount in maintaining seamless transport logistics.

Facility & Service Management:

• This role demands meticulous attention to detail in facility management, directing daily housekeeping, deep cleaning schedules, and comprehensive pest control across all operational floors.
• You will continuously audit all areas, from rest zones to meeting rooms, to uphold stringent corporate workplace standards.
• Simultaneously, you will supervise all cafeteria services, conducting routine food audits, managing pantry inventory, and orchestrating event catering, all while rigorously enforcing strict food hygiene standards to ensure a safe and pleasant dining experience.

Roles and Responsibilities:

• Oversee onboarding, deployment, performance monitoring, and compliance for third-party staff, including security, housekeeping, and support personnel.
• Manage daily cab routing, shift roster scheduling, driver compliance, and vehicle safety checks to ensure safe and timely employee commutes.
• Direct daily housekeeping, deep cleaning, workspace hygiene, and pest control across all operational floors, ensuring corporate standards.
• Supervise cafeteria services, conduct routine food audits, manage pantry inventory, and enforce strict food hygiene standards.
• Manage inward and outward material movements, asset records, gate pass management, and courier logistics in coordination with IT.
• Maintain accurate records for administrative expenses, vendor contracts, transport utilization, and attendance.
• Deliver monthly dashboards on operational costs, SLAs, and service metrics to stakeholders.
• Strong vendor management and negotiation skills with a focus on SLA adherence and compliance.
• Proficiency in optimizing transport operations and logistics for efficiency, safety, and regulatory compliance.
• Exceptional facility management capabilities, including maintaining hygiene, maintenance standards, and corporate aesthetics.
• Meticulous attention to detail in asset tracking, material movements, record keeping, and inventory management.
• Analytical skills for data maintenance, reporting, and deriving actionable insights from operational metrics.
• Proactive problem-solving abilities and the capacity to develop robust emergency response plans.
• Ability to effectively supervise staff and manage relationships with third-party service providers.