Senior Executive

Shriram Life Insurance; Hyderabad; On-site; INR 1,200,000 - 2,500,000; Full time

Job summary

Shriram Life Insurance is seeking a Real-Time Fraud Detection & Management professional to monitor live triggers, investigate high-risk applications, and coordinate rapid verifications at the point of sale.

You will lead a team of junior investigators, partner with Underwriting, Claims, Legal and Compliance, and deliver dashboards on fraud savings and risk patterns while driving improvements to risk scoring engines.

Qualifications

• Proven ability to analyze data and identify patterns in fraud cases.
• Excellent written and verbal communication skills.
• Experience working with cross-functional teams (Underwriting, Claims, Legal, Compliance).

Responsibilities

• Monitor live triggers and alerts to catch fraudulent proposals at the point of sale.
• Investigate high-risk early claims and applications in real time to prevent losses.
• Assign and supervise investigations for suspicious profiles.
• Guide and manage a team of junior investigators and analysts.
• Coordinate with external agencies and audit field reports.
• Dynamically allocate cases based on location, complexity, urgency.
• Collaborate with Underwriting, Claims, Legal, Compliance, and the Risk Containment Unit.
• Compile and present dashboards detailing fraud savings and risk patterns.
• Recommend updates to automated risk scoring engines based on findings.

Skills

Analytical thinking

Communication

Stakeholder management

Problem-solving

Tools

MS-Office / Office 365

Power BI

Job description

Real-Time Fraud Detection & Management

• Monitor live triggers and alerts to catch fraudulent proposals, misrepresentation, or identity theft at the point of sale.
• Investigate high-risk early claims and applications on a real-time basis to prevent immediate financial leakages.
• Assign, supervise, and execute immediate desktop or field-level verifications for suspicious profiles.
• Guide and manage a team of junior investigators and analysts to ensure daily investigation targets and quality standards are met.
• Manage external investigation agencies, monitor their Turnaround Time (TAT), and audit the quality of their field reports.
• Dynamically allocate cases based on location, complexity, and urgency to optimize team efficiency.
• Partner closely with Underwriting, Claims, Legal, Compliance, and the Risk Containment Unit (RCU) to share fraud trends.
• Compile and present daily, weekly, and monthly dashboards detailing fraud savings, vendor performance, and emerging risk patterns.
• Recommend system triggers and updates to the automated risk scoring engines based on fresh investigation findings.

Skills: Proficiency in MS-Office / Office 365 and Power BI

Key Responsibilities:

• High standards of integrity, analytical and problem-solving ability.
• Excellent communication and stakeholder management skills.
• Ability to work cross-functionally with multiple teams.