Senior Engineering Manager

Mercari, Inc. (India); Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Mercari, Inc. (India) is seeking a Senior Manager / Manager of Managers in Bengaluru to drive engineering leadership and strategy. This role involves leading Engineering Managers, developing organizational structures, and ensuring high-quality delivery across teams.

A successful candidate will have extensive experience in software development, managing teams, and strategic planning in a collaborative environment. The position promotes a hybrid workstyle, providing flexibility to optimize performance.

Qualifications

• 15+ years of experience in software development and engineering leadership.
• At least 4+ years managing Engineering Managers/Team Leads.
• Experience building and scaling engineering organizations of 20+ engineers.

Responsibilities

• Lead and develop a team of Engineering Managers.
• Own organizational design for the department.
• Set multi-quarter engineering strategy in collaboration with other teams.

Skills

Leadership Development

Engineering Management

Stakeholder Management

Strategic Planning

Technical Judgement

Tools

Go

Java

Machine Learning

Data Engineering

Cloud Platforms (GCP/AWS)

Job description

Work Responsibilities

As a Senior Manager / Manager of Managers, you will own the engineering leadership layer for a department or multi-team charter - leading Engineering Managers (and through them, engineers) to deliver on Mercari's mission at scale. You will operate one level removed from day-to-day team execution, focusing on org design, leadership development, and cross-functional strategy.

The main components of the role are as follows:

• Leading, coaching, and developing a team of Engineering Managers: including their own people-management practice (recruiting, goal-setting, evaluation, and feedback for their reports)
• Owning organizational design for your department: team topology, span of control, role clarity, and scaling plans as headcount and scope grow
• Setting and driving multi-quarter engineering strategy in partnership with Product, Design, and other functional leaders
• Building and operationalizing a leadership pipeline — identifying and growing future EMs and tech leads from within the org
• Holding the department accountable for delivery, quality, and operational health (SLOs/SLAs, incident response, technical debt posture) across multiple teams
• Driving budget, and resourcing decisions for your part of the organization
• Representing engineering in senior cross-functional and leadership forums, including with stakeholders outside India
• Identifying and resolving systemic organizational issues (process, communication, culture) that span multiple teams.
• Planning and sponsoring department-wide initiatives and events that deepen technical expertise and organizational cohesion

Minimum Requirements

• Shared understanding of and belief in Mercari Group's mission and values
• 15+ years of overall experience in software development and engineering leadership
• At least 4+ years of experience managing managers (Engineering Managers / Team Leads), in addition to direct engineering people management experience
• Track record of building, scaling, and restructuring engineering organizations (20+ engineers across multiple teams)
• Demonstrated experience setting multi-team / multi-quarter technical and organizational strategy
• Strong stakeholder management experience with senior leadership, Product, and cross-functional partners
• Experience developing and operating large-scale, high-traffic consumer products
• Strong track record of identifying, hiring, and developing engineering leadership talent

Preferred Requirements

• Experience with making strong technical judgements of a system or platform at an organizational level
• Experience managing a multicultural, distributed, or globally dispersed engineering organization

• Experience hiring and building out a leadership bench (EM and tech lead hiring, interview process design, leadership branding)
• Strong experience in one or more of the following domains, at an operational/strategic level:
• Backend: Backend systems and platforms using Go or Java or any Backend Language
• Machine Learning: Familiarity to integrating with large-scale ML systems
• Data Engineering: Large-scale data systems /BI architecture on cloud platforms, and BI tooling (Looker, Tableau, PowerBI)
• Familiarity with databases (RDBMS/NoSQL), networks, Linux, monitoring, logging, and SLO/SLA frameworks at scale
• Experience with microservices architecture in production at scale
• Cloud development and platform strategy experience (preferably GCP or AWS)
• Understanding of UI/UX development practices
• OSS contribution experience or familiarity with the OSS community
• Prior P&L, budget ownership, or business-impact accountability for an engineering org

Employment Details

• Employment Status: Full-time
• Office Location: Bangalore
• Hybrid workstyle: We believe in high performance and professionalism. We work from office for 2 days/week and work from home 3 days/week
• We will continue to review and update the policy to address future organizational needs
• Work Hours: Full flextime (no core time) Flexible to choose working hours other than team common meetings