Senior Engineer - SAP S/4HANA Key User QM

Nordex Group; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Nordex Group in Chennai, India, is seeking a SAP S/4HANA Quality Management Key User to support our Quality Global Lead Functions and strengthen our QMS landscape. The role acts as a primary bridge between business users and IT, ensuring system reliability, process harmonization, data quality, and continuous improvement across global quality processes.

You will bridge business users and IT, implement new functionalities, train users, and drive continuous improvement across global quality

Qualifications

• 3–5 years of professional experience with SAP exposure.
• In-depth knowledge of SAP S/4HANA Quality Management (QM).
• Experience with Osapiens and Prescience (advantage).
• Familiarity with structured problem-solving methods (e.g., 8D methodology).
• Experience developing dashboards and reports using Power BI.
• Understanding of Agile Project Management principles.
• Strong user-level skills in Microsoft 365 tools.
• Excellent spoken and written English communication skills.

Responsibilities

• Act as the primary SME for SAP S/4HANA Quality Management.
• Provide first-level end-user support and resolve system issues.
• Drive continuous improvement of quality-related systems and processes.
• Support global harmonization of quality processes and system usage.
• Implement new functionalities, system changes, and updates.
• Train end users and key stakeholders on system functionalities.
• Collaborate with business, IT, and Quality teams globally.

Skills

SAP S/4HANA QM

Power BI

Agile PM

Microsoft 365

English communication

8D problem solving

Tools

Osapiens

Prescience

Job description

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REQUISITION ID: 11982

LOCATION: Chennai, TN, IN, 600119

DEPARTMENT: HSEQ

Department: QHSE

Job Summary: We are looking for a highly motivated SAP S/4HANA Key User - Quality Management to support our Quality Global Lead Functions and play a key role in shaping and strengthening our Quality Management System (QMS) landscape. The role acts as a primary bridge between business users and IT, ensuring system reliability, process harmonization, high-quality data, and continuous improvement across global quality processes.

Key Responsibilities:

• Act as the primary subject matter expert (SME) for SAP S/4HANA Quality Management
• Provide first-level end-user support and resolve system-related issues
• Drive continuous improvement of quality-related systems and processes
• Support global harmonization of quality processes and system usage
• Implement new functionalities, system changes, and updates
• Train end users and key stakeholders on system functionalities
• Collaborate closely with business, IT, and Quality teams globally

Key Tasks

1. First-Level End User Support (SAP S/4HANA - Quality Management)

• Receive, process, and assign incoming system support tickets
• Troubleshoot system errors and support system customizing activities
• Provide daily operational support to Quality Management users
• Organize and deliver training for new and existing usersGather and coordinate business inputs for IT system requirements
• Track business requirements throughout the full lifecycle
• Create, execute, and document test scenarios
• Coordinate and support User Acceptance Testing (UAT)
• Develop training materials and conduct training sessions
• Identify relevant end-user groups and plan targeted training programs
• Create, manage, and follow up on system implementation plans
• Establish, support, and facilitate Super User communities

The ideal candidate will have:

• 3–5 years of professional experience with strong SAP exposure
• In-depth knowledge of SAP S/4HANA Quality Management (QM)
• Experience with additional systems such as Osapiens, Prescience (advantage)
• Familiarity with structured problem-solving methods (e.g., 8D methodology)
• Experience developing dashboards and reports using Power BI
• Understanding of Agile Project Management principles
• Strong user-level skills in Microsoft 365 tools
• Excellent spoken and written English communication skills

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and in full compliance with all federal and state laws.

ABOUT THE NORDEX GROUP

The manufacture of wind energy plants in the on-shore segment has been our core competence and passion for around 40years. With more than 57GW installed capacity worldwide, our turbines supply sustainable energy to more than 80% of the global energy market and we are one of the largest companies in the wind industry. National subsidiaries in more than 40markets and production facilities in Germany, Spain, Brazil, the USA, Mexico and India offer our more than 10,400employees the opportunity for international and intercultural cooperation.

We are growing and together driving forward the expansion of alternative energies worldwide - if you wish, from now on with you. Join the #TeamNordex