Senior Engineer, QA & Testing Services, India

RSPBGL ReSource Pro Operational Solutions Private Limited; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

RSPBGL ReSource Pro Operational Solutions Private Limited is seeking an Automation Engineer to lead the development of automation architecture and testing practices. The ideal candidate will ensure the reliability of automation processes and collaborate closely with clients and stakeholders to meet their needs.

This role involves defining strategies for continuous integration and deployment as well as improving processes within a supportive team environment. Candidates should have at least 5 years of relevant experience in automation and software testing, with a strong focus on the insurance domain.

Qualifications

• 5+ years of experience in automation engineering or software testing.
• Deep knowledge of insurance domain testing practices.
• Proficiency in creating and maintaining test metrics.

Responsibilities

• Define and evolve automation architecture for various systems.
• Lead development of reusable automation accelerators.
• Establish reliability practices for validation strategies.

Skills

Test Automation

API Testing

CI/CD

DevOps

Collaboration

Education

Bachelor's degree in Engineering or related field

Tools

Automation Testing Tools

CI/CD tools

Job description

Automation Engineering – 60%

• Define and evolve automation architecture for policy, billing, and claims systems, including standards for UI/API/batch automation, test data, reporting, and suite scalability
• Lead development of reusable insurance automation accelerators (rating validation harnesses, policy lifecycle orchestrators, billing ledger reconciliation libraries, claim payment validators)
• Establish reliability and performance practices for large suites (parallel execution strategy, flake reduction program, runtime optimization, environment resiliency)
• Provide technical leadership via design reviews, code reviews, and guidance on best practices while maintaining a high bar for maintainability and audit‑ready evidence
• Own end‑to‑end validation strategy for complex cross‑domain workflows (e.g., endorsement → repricing → invoicing → collections impacts; claim settlement → payment → accounting/document outputs)
• Lead validation approach for regulatory and audit‑sensitive scenarios (state variations, notices, effective date rules, rating traceability)
• Establish traceability from business requirements → test coverage → release sign‑off evidence in partnership with BAs/SMEs
• Define automation strategy for major releases and platform changes: coverage model, risk‑based testing approach, regression gating, and quality KPIs
• Create and maintain test effectiveness metrics (escaped defects, automation pass rate, flakiness rate, execution time, coverage by domain) and drive improvements
• Lead SIT/UAT production validation planning for assigned programs, ensuring clear entry/exit criteria and actionable reporting for stakeholders
• Lead validation strategy for large‑scale migrations/conversions (legacy → PAS), including reconciliation frameworks, tolerance rules, sampling methodology, and defect containment practices
• Define integration test strategy across third‑party vendors and internal services (contract testing, end‑to‑end orchestration validation, resiliency/failure‑mode testing)
• Partner with architecture/platform teams to ensure test environments and data pipelines support reliable continuous testing
• Establish standards for API testing (contract tests, schema/versioning checks, security‑related validations, performance smoke checks)
• Drive alignment between service‑level tests and UI workflows to reduce redundancy and improve defect localization

CI/CD & DevOps Integration – 30%

• Own the approach for continuous testing in CI/CD: test selection strategy, quality gates, release dashboards, and pipeline reliability
• Implement practices such as test impact analysis (where feasible), containerized execution, and automated reporting/alerting for failures
• Lead cross‑functional defect triage and quality risk discussions with engineering, product, and operations stakeholders
• Ensure defects are documented with domain and technical depth (rating variables, ledger impacts, integration traces) and drive timely resolution
• Mentor junior engineers on insurance domain testing, automation design, and troubleshooting techniques

Teamwork & Collaboration – 10%

• Collaborate with co‑workers and supervisors to meet client needs and contribute to achievement of internal team goals
• Look for opportunities to improve processes to better support clients and build knowledge and expertise in underwriting
• Foster a respectful and collaborative environment by upholding professionalism and engaging in constructive and respectful conversations
• Support a positive workplace culture by promoting open, solution‑oriented communication, encouraging teamwork, and maintaining a focus on shared goals and productivity