Engineer, QA & Testing Services, India

RSPBGL ReSource Pro Operational Solutions Private Limited; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

RSPBGL ReSource Pro Operational Solutions Private Limited is seeking an Automation Engineer to focus on automating tests for web UI, API, and batch processes. The role involves developing automated tests for policy, billing, and claims applications, and utilizing CI/CD tools.

The ideal candidate should have experience with SQL, REST/SOAP validations, and effective collaboration skills to meet client needs. Opportunities for process improvement and fostering teamwork are integral to this position.

Qualifications

• Experience in automation testing of web UI and services.
• Strong background in SQL for backend validation.
• Familiarity with CI/CD pipelines and DevOps practices.

Responsibilities

• Automate tests for policy, billing, and claims applications.
• Perform API and services testing using various tools.
• Collaborate with teams to improve processes and outcomes.

Skills

Test Automation

SQL

REST/SOAP Services Testing

CI/CD

Team Collaboration

Tools

Postman

REST Assured

Karate

Azure DevOps

Jenkins

Job description

Automation Engineering (UI / API / Batch)

60% of the role focuses on automating tests for web UI and services across policy, billing, and claims applications.

• Develop and maintain automated tests for policy, billing, and claims applications using established frameworks and patterns.
• Implement automated checks for common insurance workflows (quote, bind, issue, endorsement, payment posting, FNOL creation) with reliable assertions and error handling.
• Create reusable test utilities such as test data builders, page objects, API clients, and helpers to reduce duplication and improve suite maintainability.
• Execute and troubleshoot automation runs locally and in test environments, identifying root causes of failures (test vs. environment vs. defect).
• Insurance Domain Validation: execute end‑to‑end validation of core P&C workflows, including policy lifecycle (quote → bind → issue → endorsement → renewal → cancellation), claims lifecycle (FNOL → adjudication → settlement), and billing (invoicing, payments, refunds, reconciliation basics). Validate rating outcomes, underwriting/rules behavior, and flag discrepancies with clear reproduction steps.
• Verify regulatory/compliance-related behaviors as documented (required fields, notices, effective dates, audit trails).
• Test Strategy & Execution: identify repeatable manual test cases suitable for automation (high‑volume, high‑risk, regression‑prone) and propose suite additions; build & expand regression coverage for core transactions and critical integrations.
• Support SIT/UAT by executing test runs, capturing evidence, and assisting with triage and retesting.
• Data & Integration Testing: perform backend validation using SQL to confirm policy/claim/billing records, balances, status transitions; support migration/conversion testing by reconciling record counts, key fields, and calculated values between legacy and target systems; validate integrations with third parties (payment gateways, document systems, external data providers) using test cases and logs.
• API & Services Testing: execute and automate REST/SOAP validations using tools such as Postman, REST Assured, Karate; validate request/response payloads, status codes, business error messages, and basic authentication flows.

CI/CD & DevOps Integration

• Run automation suites from CI pipelines (Azure DevOps/Jenkins) and support maintenance of pipeline test steps.
• Publish results (reports, logs, evidence) and communicate run status to the team.
• Defect Management & Collaboration: log defects with strong reproduction steps and insurance context; collaborate with BAs/SMEs/developers to clarify expected behavior and confirm fixes through retest.

Teamwork & Collaboration

• Collaborate with co‑workers and supervisors to meet client needs and contribute to internal team goals.
• Seek opportunities to improve processes to better support clients and build knowledge and expertise in underwriting.
• Foster a respectful, collaborative environment by upholding professionalism and engaging in constructive conversations.
• Promote open, solution‑oriented communication, encouraging teamwork, and maintaining a focus on shared goals and productivity.