Senior Engineer, Application Engineering - MFT

ICE Clear Europe Limited; Hyderabad; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

ICE Clear Europe Limited in Hyderabad seeks an Application Engineer to design, implement, and maintain high-availability solutions for MFT, LDAP and related applications. You will work across UNIX and Windows, perform root cause analysis, and drive automation initiatives.

The role requires Linux/Windows experience, strong scripting skills, and familiarity with SDLC tools. Expect collaborative work with devs, ops, and QA in a fast-paced service environment.

Qualifications

• Degree in Engineering/Computer Science or equivalent experience.
• 5+ years' experience with Sterling Integrator, File Gateway, Axway, or Go Anywhere.
• 2+ years Linux (RedHat preferred) experience.
• Strong analytic and problem‑solving skills.
• Willingness to learn new software and improve processes.
• Proficiency with Windows OS (2019+).
• Understanding of SDLC tools (Git, Jenkins, Puppet, Ansible).
• Knowledge of DR/BCP and Prod vs Non‑Prod concepts.
• Scripting knowledge (GoLang, Python, Perl, JS, Bash, PowerShell).
• SQL concepts (Oracle, MySQL).
• Teamwork, customer focus, and English communication.

Responsibilities

• Design, plan and implement integrated solutions.
• Tune systems for maximum performance.
• Provide 24/7 production support and issue response.
• Troubleshoot and resolve problems proactively.
• Administer applications like Sterling Integrator, File Gateway, Go Anywhere.
• Manage configurations, patches, and evolution paths.
• Provide technical analysis and propose solutions.
• Coordinate with developers, operations, release engineers, and end users.
• Educate and mentor team members and operations staff.
• Participate in after-hours support and change events.

Skills

Sterling Integrator

File Gateway

Axway

Go Anywhere

Linux

Windows

Python

GoLang

SQL

LDAP

Automation

Ansible

Puppet

Git

Jenkins

Education

Bachelor's degree in Engineering/CS

Equivalent experience in Systems Engineering

Tools

Git

Jenkins

Puppet

Ansible

Job description

Job Description

Job Purpose

The Application Engineering team provides top-tier support, maintenance, and solution design on multiple applications, including MFT (Sterling Integrator), Axway, Go Anywhere, and LDAP. This Engineer will create and maintain availability and high-performance of various applications in mixed UNIX and Windows development, in both non-production and production environments. This role will also perform root cause analysis of problems, select and implement automation tools, and actively participate in deeply technical discourse.

Responsibilities

• Design, plan and implementation of integrated solutions
• Tune systems for maximum available performance
• Respond to and assist in production operations in a 24/7 environment
• Troubleshoot and resolve issues both proactively and as discovered
• Application support and administration for Sterling Integrator and File Gateway, Go Anywhere, and other applications
• Manage application configurations, patch levels, and evolution pathsi>
• Provide technical analysis, resolve problems, and propose solutions
• Provide support to and coordinate with developers, operations staff, release engineers, and end-users
• Educate and mentor team members and operations staff
• Participate in after-hours support and change events

Knowledge and Experience

• Degree in Engineering/Computer Science discipline or equivalent experience in Systems Engineering
• 5+ years broad experience with Sterling Integrator and File Gateway (MFT and/or EDI), Axway, and/or Go Anywhere
• 2+ years of Linux Operating Systems (RedHat variants preferred) experience
• Top-tier analytics and problem solving
• Strong initiative to learn and assimilate new software/technologies and improve business processes
• Demonstrated Fundamental knowledge of Windows Operating Systems (2019+)
• Fundamental understanding of the SDLC processes, and tools (GIT, Jenkins, Puppet, Ansible, etc)
• Fundamental understanding of Operational Concepts (DR, BCP, Prod vs. Non-Prod)
• Functional Scripting Knowledge (GoLang, Python, Perl, BPML, JavaScript, Bash, PowerShell and/or others)
• Understanding of SQL Database concepts (Oracle, MySQL)
• Ability to work in a fast-paced service-oriented team environment
• Customer focused, and dedicated to the best possible user experience
• Communicate effectively with both technical and business resources
• Fluent speaking, reading, and writing in English

Preferred Knowledge and Experience

• 1+ years of experience with LDAP systems
• Experience in automation tool development and methodologies, such as Ansible or Puppet
• Strong understanding of project management, organization, and time management