Senior Engineer

Movate Technologies Services Limited; Hyderabad; On-site; INR 800,000 - 1,500,000; Full time

Job summary

A technology services provider is seeking an experienced Salesforce Agentforce Developer to design and implement customized solutions within the Salesforce platform. The ideal candidate will possess strong technical skills in Salesforce development and integration, coupled with a solid understanding of business processes. Responsibilities include building applications, implementing integrations, and providing technical support. A Bachelor’s degree in Computer Science or related field is required.

Qualifications

• Strong understanding of Salesforce Agentforce features and functionalities.
• Experience with Salesforce APIs and integration patterns.
• Hands-on experience with Sales Cloud, Service Cloud, and Agentforce modules.

Responsibilities

• Build and customize Salesforce Agentforce applications using Apex and LWC.
• Implement integrations between Salesforce and external systems using REST/SOAP APIs.
• Configure Salesforce features including objects, fields, and approval processes.
• Design and manage data models, ensure data integrity.
• Perform unit testing, debugging, and deployment using Salesforce DX.

Skills

Salesforce development

Salesforce integration

Apex

Lightning Web Components (LWC)

SOQL/SOSL queries

Salesforce APIs

Automation components

Sales Cloud

Service Cloud

Salesforce DX

Education

Bachelor’s degree in computer science or related field

Tools

Git

CI/CD pipelines

Job description

Movate, formerly called CSS CORP, is a new ageservices company that harnesses the power of digital technologies to reimaginecustomer engagements.

We enable businesses to anticipate and facedisruptions effectively through our digital, technology and support services.

We are a global customer experience and technologyconsulting services provider and a digital transformation partner of choice forits clients, which include the world’s top innovators across industries, frommid-market players to large enterprises. We have a diverse team of over 11,500customer-centric thinkers, collaborators, and co-creators across 20 globallocations.

Job Summary

We are seeking anexperienced Salesforce Agentforce Developer to design, develop, andimplement customized solutions within the Salesforce platform, focusing onAgentforce capabilities. The ideal candidate will have strong technicalexpertise in Salesforce development, integration, and configuration, along witha solid understanding of business processes.

Key Responsibilities

• Design & Development:
• Build and customize Salesforce Agentforce applications using Apex, Lightning Web Components (LWC), and declarative tools.
• Develop and maintain Agentforce-specific workflows, automation, and UI components.
• Integration:
• Implement integrations between Salesforce and external systems using REST/SOAP APIs and middleware tools.
• Configuration & Customization:
• Configure Salesforce features, including objects, fields, validation rules, approval processes, and security settings.
• Data Management:
• Design and manage data models, write SOQL/SOSL queries, and ensure data integrity.
• Testing & Deployment:
• Perform unit testing, debugging, and deployment using Salesforce DX and version control tools (e.g., Git).
• Work closely with business analysts, project managers, and stakeholders to translate requirements into technical solutions.
• Maintenance & Support:
• Provide technical support, troubleshooting issues, and optimize existing Salesforce implementations.

Required Skills & Qualifications

• Technical Expertise:
• Strong understanding of Salesforce Agentforce features and functionalities.
• Experience with Salesforce APIs, integration patterns, and
• Automation components (flow, approval process)
• Basic knowledge in Data cloud
• Platform Knowledge:
• Hands-on experience with Sales Cloud, Service Cloud, and Agentforce modules.
• Familiarity with Omni-Channel, Live Agent, and Agent Console.
• Tools & Best Practices:
• Knowledge of Salesforce DX, CI/CD pipelines, and version control systems.
• Understanding of Governor Limits, bulk processing, and performance optimization.
• Certifications (Preferred):
• Salesforce Platform Developer I & II
• Salesforce Service Cloud Consultant
• Soft Skills:
• Strong problem-solving and analytical skills.

Excellent communication andcollaboration abilities

Education

• Bachelor’s degree in computer science, Information Technology, or related field