Senior Division Manager- Reliability

Cyient Limited; Telangana; On-site; INR 4,000,000 - 8,000,000; Full time

Job summary

Cyient Limited in India seeks a senior reliability engineering leader to direct aftermarket services for the in-service engine fleet. You will own delivery against commitments, drive fleet health through data analysis, and lead cross-functional investigations with design, supplier and MRO teams.

The role requires 10+ years in aerospace reliability engineering, including 5+ years in leadership, and a proven record of sustaining engine fleet support with measurable SLAs.

Qualifications

• 10+ years in aerospace reliability engineering
• 10+ years leading teams including managers
• Experience sustaining engine fleet support programs with measurable SLAs
• Experience with drafting proposals and converting ideas into SOWs
• Hands-on experience with engine configuration, LLP tracking, SB/AD compliance

Responsibilities

• Lead and develop reliability engineering teams delivering aftermarket services for the in-service engine fleet.
• Own delivery against customer commitments, service levels, quality and schedule.
• Drive fleet health and reliability through failure data analysis, FRACAS, root-cause analysis and corrective action.
• Analyse fleet and shop visit data (MTBF, MTBUR, removal rates, Weibull and life-limit trends) to predict risks and prioritise fixes.
• Lead failure investigations and FMEA/FMECA with design, supplier and MRO teams, and drive durable fixes into service bulletins, repairs and maintenance planning.
• Apply reliability-centred maintenance (RCM) and condition-based maintenance principles to reduce unscheduled removals and shop visit rates.
• Ensure technical data and engine configuration records are accurate, controlled and audit-ready.
• Manage budget, resources, utilisation and onshore/offshore capacity.
• Drive continuous improvement, automation and cost savings.
• Ensure compliance with export control, quality systems and aviation regulations.
• Identify customer needs and new service opportunities across the engine fleet life cycle, especially reliability improvement and fleet health services.
• Convert ideas into structured business cases and value propositions.
• Draft proposals covering scope, approach, effort, schedule, pricing and risks.
• Lead customer discussions to convert proposals into Statements of Work with clear deliverables, acceptance criteria and milestones.
• Hand over smoothly from proposal to delivery, keeping scope and commitments aligned.
• Track the opportunity pipeline and win rates, and grow existing accounts.
• Proven ownership of engine configuration, life-limited part (LLP) tracking, SB/AD compliance and shop visit trend analysis.
• Track record of cutting unscheduled events, shop visit rates or cost with documented, quantified results.
• Direct experience managing OEM, airline, lessor or MRO customer escalations, with SLA and contract accountability.
• Hands-on P&L, budget and pricing ownership, including estimating, change orders and acceptance-based invoicing.
• Working knowledge of export control and trade compliance, with a clean audit record.
• Experience running onshore/offshore delivery with measurable utilisation, quality and attrition targets.

Skills

Leadership

Reliability engineering

FMEA/FMECA

FRACAS

Weibull analysis

Data analysis

Budget management

Business development

Proposal drafting

SLA/Contract management

Export control/compliance

P&L ownership

Education

B.E./B.Tech Mechanical/Aeronautical

MBA preferred

Job description

• Lead and develop reliability engineering teams delivering aftermarket services for the in-service engine fleet.
• Own delivery against customer commitments, service levels, quality and schedule.
• Drive fleet health and reliability through failure data analysis, FRACAS, root-cause analysis and corrective action.
• Analyse fleet and shop visit data (MTBF, MTBUR, removal rates, Weibull and life-limit trends) to predict risks and prioritise fixes.
• Lead failure investigations and FMEA/FMECA with design, supplier and MRO teams, and drive durable fixes into service bulletins, repairs and maintenance planning.
• Apply reliability-centred maintenance (RCM) and condition-based maintenance principles to reduce unscheduled removals and shop visit rates.
• Ensure technical data and engine configuration records are accurate, controlled and audit-ready.
• Manage budget, resources, utilisation and onshore/offshore capacity.
• Drive continuous improvement, automation and cost savings.
• Ensure compliance with export control, quality systems and aviation regulations.
• Identify customer needs and new service opportunities across the engine fleet life cycle, especially reliability improvement and fleet health services.
• Convert ideas into structured business cases and value propositions.
• Draft proposals covering scope, approach, effort, schedule, pricing and risks.
• Lead customer discussions to convert proposals into Statements of Work with clear deliverables, acceptance criteria and milestones.
• Hand over smoothly from proposal to delivery, keeping scope and commitments aligned.
• Track the opportunity pipeline and win rates, and grow existing accounts.
• Qualifications Essential
  • B.E./B.Tech in Mechanical, Aerospace, Aeronautical Engineering or equivalent from a recognised institute; MBA or equivalent management qualification strongly preferred.
  • 20+ years in aerospace, including 10+ years in gas turbine engine aftermarket.
  • 10+ years of hands-on aerospace reliability engineering in aerospace, avionics or defence, applying FMEA/FMECA, FRACAS, Weibull and failure data analysis.
  • 10+ years leading teams, including 5+ years managing managers.
  • Proven record of sustaining engine fleet support programs with measurable service level performance.
  • Demonstrated business development success, including drafting proposals, converting ideas into SOWs and winning contracts, with documented revenue results.
  • Proven ownership of engine configuration, life-limited part (LLP) tracking, SB/AD compliance and shop visit trend analysis.
  • Track record of cutting unscheduled events, shop visit rates or cost with documented, quantified results.
  • Direct experience managing OEM, airline, lessor or MRO customer escalations, with SLA and contract accountability.
  • Hands-on P&L, budget and pricing ownership, including estimating, change orders and acceptance-based invoicing.
  • Working knowledge of export control and trade compliance, with a clean audit record.
  • Experience running onshore/offshore delivery with measurable utilisation, quality and attrition targets.