Senior Director

Chandigarh University; Kharar; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Chandigarh University in Punjab invites applications for a Campus Operations Coordinator to oversee administrative services across transport, facilities, housekeeping, hospitality and security. You will work with senior leaders to ensure smooth campus operations and timely service resolutions.

The role emphasizes SLA monitoring, security coordination, facilities upkeep, visitor management, and driving digitised workflows to enhance efficiency and transparency in institutional operations.

Qualifications

• Masters Degree in Management / Administration / Public Administration from a recognized university.
• MBA or equivalent management qualification preferred.
• Minimum 18–20 years of experience in administration, facilities management, campus operations, or institutional services.

Responsibilities

• Campus Operations Coordination: Support the Senior Director in managing campus administrative services, ensuring efficient coordination of transport, facilities, housekeeping, hospitality, and security operations.
• Operational SLA Monitoring: Monitor performance of operational services against defined service level agreements, ensuring timely resolution of maintenance requests, operational issues, and service disruptions.
• Security & Safety Support: Coordinate with security leadership to ensure effective functioning of campus safety systems, surveillance infrastructure, and incident response protocols.
• Facilities & Infrastructure Support: Oversee coordination of maintenance activities, utilities management, and facility upkeep, ensuring minimal operational downtime and efficient service delivery.
• Hospitality & Visitor Services: Support the management of institutional hospitality services and visitor coordination, ensuring professional handling of institutional guests and official visits.
• Administrative Digitisation & Process Improvement: Assist in the implementation of digitised workflows, operational dashboards, and process improvement initiatives aimed at improving efficiency and transparency in administrative operations.

Education

Masters Degree in Management / Administration / Public Administration

MBA or equivalent management qualification

Job description

Role & responsibilities

Campus Operations Coordination: Support the Senior Director in managing campus administrative services, ensuring efficient coordination of transport, facilities, housekeeping, hospitality, and security operations.

2. Operational SLA Monitoring: Monitor performance of operational services against defined service level agreements, ensuring timely resolution of maintenance requests, operational issues, and service disruptions.

3. Security & Safety Support: Coordinate with security leadership to ensure effective functioning of campus safety systems, surveillance infrastructure, and incident response protocols.

4. Facilities & Infrastructure Support: Oversee coordination of maintenance activities, utilities management, and facility upkeep, ensuring minimal operational downtime and efficient service delivery.

5. Hospitality & Visitor Services: Support the management of institutional hospitality services and visitor coordination, ensuring professional handling of institutional guests and official visits.

6. Administrative Digitisation & Process Improvement: Assist in the implementation of digitised workflows, operational dashboards, and process improvement initiatives aimed at improving efficiency and transparency in administrative operations.

Preferred candidate profile

• Masters Degree in Management / Administration / Public Administration / related discipline from a recognized university.
• MBA or equivalent management qualification will be preferred. Experience
• Minimum 18–20 years of experience in administration, facilities management, campus operations, or institutional services.
• Experience in large institutional campuses, universities, defence establishments, or government organisations will be preferred.