Senior DevOps Engineer

RM Education; Thiruvananthapuram; On-site; INR 2,000,000 - 3,400,000; Full time

Benefits offered by this job

Group Health Insurance

Group Personal Accident

Group Term Life Insurance

Medical reimbursement

Annual Salary Review & Bonus payouts

Staff Engagement Programs

Transportation Subsidy

Job summary

RM India invites a Senior DevOps Engineer to design and maintain scalable infrastructure powering education technology platforms. You will architect and optimize cloud environments in Azure, implement robust CI/CD pipelines, and automate provisioning while leading incident response and mentoring teammates.

The role offers hybrid, office-based collaboration with competitive benefits. Strong communication and leadership skills are essential for driving continuous improvement.

Qualifications

• 5+ years of experience in DevOps, SRE, Platform Engineer, Deployment or related roles.
• Strong experience in Microsoft Azure, including Azure Kubernetes and Application Gateway; PostgreSQL or SQL Server knowledge is a plus.
• Experience with IaC tools (Terraform, Ansible, Helm) and CI/CD pipelines (ADO preferred).
• Proficient in scripting (PowerShell, Bash) and monitoring/logging tools (Grafana, Azure Log Analytics).
• Solid understanding of networking, security, and system architecture; excellent problem-solving.

Responsibilities

• Design, implement, and manage CI/CD pipelines to accelerate delivery and reliability.
• Deploy infrastructure and applications using existing pipelines; troubleshoot failures.
• Automate provisioning, configuration, and monitoring for efficiency.
• Collaborate with development and operations teams to ensure platform reliability and scalability.
• Lead incident management, troubleshoot complex issues, and perform root cause analysis.
• Mentor junior team members and foster continuous learning and innovation.
• Stay up to date with industry trends to drive platform improvements.
• Provide 4th line escalation for infra issues on a rota; produce high-quality docs.

Skills

CI/CD pipelines

Azure Kubernetes

Terraform

Ansible

Helm

PowerShell

Bash

Grafana

Azure Monitor / Log Analytics

Networking & security

Incident response

Mentoring

Communication

Tools

Terraform

Ansible

Helm

Azure DevOps (ADO)

Grafana

Azure Log Analytics

Job description

Overview

Would you like to help enrich the lives of learners around the world?

RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future.

At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

Visit us here to find out more: www.rmindia.co.in

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Responsibilities

Join OurInfrastructureEngineering Team as a SeniorDevOpsEngineer!

Are you passionate about building scalable, reliable, andcutting-edgeinfrastructure solutions? Do you thrive in a fast-paced environment where innovation and collaboration are key? If so, we want you to join ourInfrastructureEngineering team as a Senior DevOpsEngineer!

About the Role:

As a Senior DevOps Engineer, you will play a pivotal role in designing, implementing, and maintaining the infrastructure and tools that power our organization’s platforms. You will work closely with cross-functional teams to enable seamless software delivery, optimize cloud environments, and ensure the reliability and scalability of our systems. This is a unique opportunity to make a significant impact on our technology stack and drive the success of our strategic initiatives.

Key Responsibilities:

• Design, implement, and manage CI/CD pipelines to accelerateapplication andinfrastructuredelivery and improve deployment reliability.
• Deployinginfrastructure andapplications using existing deployment pipelines. Troubleshoot deployment failures.
• Automate infrastructure provisioning, configuration, andmonitoringto enhance operational efficiency.
• Collaborate with development and operations teams to ensure platform reliability, scalability, and performance.
• Lead incident management efforts, troubleshoot complex issues, and implement proactive solutions to minimize downtime.
• Mentor and guide junior team members, fostering a culture of continuous learning and innovation.
• Stayup to datewith industry trends and emerging technologies to drive continuous improvementinour platforms.
• Provide 4th line escalation for infrastructure issues including on call (on a rota basis).
• Produce technical documentation to a high standard.

Experience

• 5+ years of experience in DevOps, Site Reliability Engineering (SRE),Platform Engineer,Deploymentor related roles.
• Comprehensiveknowledge of and implementation experience in Microsoft Azure ecosystem, which must include Azure Kubernetes, Application Gateway,and eitherPostgreSQLorSQL Server. Knowledge of APIM,ServiceBusand associated diagnostics services underpinning data processing and distributed applicationsis desirable.
• Proficiencyin infrastructure-as-code tools (Terraform,Ansibleand HelmChartspreferred) and CI/CD pipelines (ADOpreferred).
• Strong scripting skills (PowerShell, Bash, etc.) and experience with monitoring/logging tools (Grafana, AzureLogAnalytics, etc.).
• Deep understanding of networking, security, and system architecture best practices.
• Excellent problem-solving skills and the ability to lead incident response and root cause analysis.
• Strong communicationand collaboration skills, with a passion for mentoring and knowledge sharing.

What's in it for you?

At RM My Work Blend @ RM provides office-based colleagues with flexible and hybrid working options to suit them. As well as, you can spend a proportion of your time working with flexibility of hours, as appropriate to the role. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. We expect how we make best use of hybrid working may continue to adapt as we adjust to our new ways of working.

As well as a competitive salary our core benefits package includes Group Health Insurance, Group Personal Accident, Group Term Life Insurance, Doctor consultation reimbursement, annually, Medical reimbursement, monthly/Qtry/Annual Rewards & Recognition program, Annual Salary Review & Bonus payouts, Children’s Education Assistance Subsidy, Summer Vacation Scheme, Staff Children Engagement Programme, Knowledge Acquisition Subsidy, Transportation Subsidy, Birthday & Marriage gifts and Subsidized Technopark Club Membership. RM India also has a comprehensive Rewards & recognition program to recognize and reward employees. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM.

To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at [e-mail]