Senior Developer - II

Cloud analogy; Dadri; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Cloud analogy is seeking a Senior Salesforce Developer based in Dadri, India. The ideal candidate will have extensive experience in Salesforce development, focusing on Service Cloud. Responsibilities include designing scalable solutions, implementing case management, and collaborating with stakeholders. Candidates should have strong proficiency in Apex and Lightning Web Components, with 3-4 years of relevant experience. Preferred qualifications include Salesforce certifications and strong problem-solving skills, ensuring high-quality customer solutions.

Qualifications

• 3-4 years of Salesforce development experience.
• Strong proficiency in Apex, LWC, Visualforce, SOQL, SOSL.
• Experience with Service Cloud features: Case Management, Service Console.
• Hands-on experience with Salesforce APIs and integration patterns.

Responsibilities

• Design, develop, and deploy customized solutions within Salesforce Service Cloud.
• Implement case management and omni-channel features.
• Collaborate with stakeholders to gather requirements.
• Mentor junior developers and provide technical leadership.

Skills

Apex

Lightning Web Components (LWC)

Visualforce

SOQL

SOSL

Service Cloud features

Salesforce APIs

Integration patterns

Education

Bachelor’s degree in computer science, engineering, or related field

Tools

MuleSoft

Job description

We are seeking an experienced Senior Salesforce Developer with strong expertise in Service Cloud to design, develop, and implement scalable solutions that enhance customer service operations. The ideal candidate will have hands‑on experience in Salesforce development, integration, and customization, with a proven ability to translate business requirements into technical solutions.

Key Responsibilities

• Design, develop, and deploy customized solutions within Salesforce Service Cloud.
• Implement and optimize case management, knowledge base, service console, and omni‑channel features.
• Collaborate with business stakeholders to gather requirements and translate them into technical specifications.
• Develop Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, and APIs.
• Integrate Salesforce with external systems using REST/SOAP APIs, middleware, or ETL tools.
• Ensure adherence to best practices, coding standards, and security guidelines.
• Conduct unit testing, debugging, and performance tuning.
• Provide technical leadership and mentor junior developers.
• Stay updated with Salesforce releases and recommend enhancements.

Required Skills & Qualifications

• Bachelor’s degree in computer science, engineering, or related field.
• 3‑4 years of Salesforce development experience.
• Strong proficiency in Apex, LWC, Visualforce, SOQL, SOSL.
• Experience with Service Cloud features: Case Management, Service Console, Knowledge Articles, Omni‑Channel, CTI integrations.
• Familiarity with Salesforce security model, governor limits, and performance optimization.
• Hands‑on experience with Salesforce APIs, integration patterns, and middleware tools (e.g., MuleSoft).
• Salesforce Platform Developer I/II certification preferred, or Service Cloud Consultant certification is a plus.
• Excellent problem‑solving, communication, and stakeholder management skills.

Preferred Attributes

• Ability to work independently and lead technical discussions.
• Strong analytical and troubleshooting skills.
• Experience in Agile/Scrum environments.
• Passion for delivering high‑quality solutions that improve customer experience.