Senior Developer

HCLTech; Pune District; On-site; INR 650,000 - 900,000; Full time

Job summary

HCL Technologies Limited in Pune searches for a Salesforce Administrator (Junior) to support stable Salesforce operations, user management, incidents, and service requests within an international team.

You will collaborate on integrations with ERP systems (SAP), IdP (Azure AD/Okta), SSO, and ensure proper testing and documentation. Emphasis on security and SLA-driven delivery.

Qualifications

• 3 years of experience in Salesforce Admin or similar role.
• Experience with Salesforce declarative tools.
• Exposure to APIs and data flows.

Responsibilities

• Support end-to-end Salesforce operations (L2/L3).
• Analyze and resolve incidents and service requests.
• Assist in monitoring integration with ERP systems (e.g., SAP).
• Ensure documentation of solutions, test cases, configurations.

Skills

Salesforce Admin

Sales Cloud

API integration

SSO/OAuth/SAML

IdP (Azure AD/Okta)

Network basics

IT security concepts

Documentation

Tools

SNOW (ServiceNow)

Job description

Career Opportunities: Senior Developer (134176)

Requisition ID134176-Posted11/06/2026

Salesforce Administrator (Junior) to join our India-basedApplication Operation team.
This role focuses onsupporting stable Salesforce operations (incl. user mgmt.), handling incidents and service requests, and contributing to continuous improvements of Salesforce solutionsin an international environment.

Key Responsibilities

• Support end-to-end business operations (L2/L3 support) forSalesforce CRM processes
• Analyze and resolveincidents, service requests, and basic problems
• Assist in monitoringintegration with enterprise systems (e.g., SAP)
• Ensure proper documentation of solutions, test cases, and configurations
• Assist intesting activities (UAT, regression testing)
• Collaborate with developers and senior administrators
• Assist in integrations with external systems and APIs
• SupportSingle Sign-On (SSO) setup and troubleshooting
• Work withIdentity Providers (IdP)such as Azure AD / Okta
• Monitor system performance and ensure data security compliance
• Work with and collaborate with integration of Email / Outlook Services ( Microsoft ) into Salesforce ( Einstein Activity Capture is a plus

Skill Requirements

• 3 years of experience as a Salesforce Administrator or in a similar role
• Basic knowledge ofSalesforce Sales Cloud and/or Service Cloud
• Experience withSalesforce configuration (declarative tools)
• Basic understanding ofintegration concepts (APIs, data flows)
• Exposure toERP integration (e.g., SAP)is a plus
• Salesforce Administrator certification (ADM 201) is desirable
• Understanding ofauthentication mechanisms (SSO, OAuth, SAML)
• Experience withIdentity Providers (IdP)(e.g., Azure AD, Okta)
• Basicnetwork knowledge (DNS, HTTP, APIs)
• Awareness of IT security concepts(access control, MFA, encryption)

Other Requirements

• Attention to detail and willingness to learn
• Structured and reliable working style
• Customer-oriented mindset
• Ability to work in SLA-driven environments
• Security & compliance awareness
• Identity & access management (SSO, IdP)
• Integration knowledge
• Interest insecurity, identity management, and system integration
• Familiarity with integrations (REST APIs, middleware)

Tools & Systems Experience

• ServiceNow (SNOW) or similar ticketing tool