Senior Delinea PAM Consultant

EY; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

EY is seeking a Senior Global Managed Service Identity and Access Management professional in India to support RadiantOne VDS environments and drive enhancements. You will onboard users, configure advanced VDS capabilities, and act as SME for authentication infrastructures.

You will collaborate with global IAM teams and partners, write operational documentation, and participate in post-go-live support and UAT activities, ensuring adherence to SLAs and quality standards.

Qualifications

• Bachelor's degree is required.
• Strong verbal and written communication and technical document writing skills are expected.
• Experience collaborating with remote teams on a global scale.

Responsibilities

• Provide support on Radiant Logic VDS capabilities and general technical aspects.
• Install, configure, and onboard users and applications to VDS solutions.
• Lead transition activities of VDS from delivery to production support.
• Collaborate with IAM delivery teams and partners to ensure standards and best practices.
• Serve as SME for VDS infrastructure, topology, and product configurations.
• Prepare operational documentation and SOPs; participate in UAT delivery.
• Maintain and monitor RadiantOne VDS environments for performance and capacity.

Skills

Verbal communication

Written communication

Technical writing

Remote teamwork

Global teams

Authentication protocols

Education

Bachelor's degree

Job description

Global Managed Service Identity and Access Management Senior

The IAM Administrator role will be primarily responsible for the support and enhancements that are required for the engagement. Also adhering to stated SLAs and ensuring high standards of quality deliverables.

Key Requirements / Responsibilities

• Provide support on variety of Radiant Logic VDS solution capabilities and common technical aspects
• RadiantOne VDS installation and advance configuration setup knowledge/experience required
• Onboarding/integrate new users and applications onto existing VDS capabilities & solutions
• Lead the transition activities for RadiantOne VDS solutions and capabilities from the delivery teams into production services
• Forge strong partnerships with the IAM delivery teams, delivery partners, product vendor partner and operational support teams
• Collaborate with operational support partners to review/assess onboarding requests to ensure alignment with standards, strategy, and industry best practices
• Serve as a Subject Matter Expert (SME) for VDS solutions, Including: infrastructure/topology/architecture, functional capabilities and product configurations
• Serve as an escalation point for the operational support teams
• Author support and operational documentation and SOPs
• Perform support and operational duties during the post-go-live hyper-care period, prior to formal transition to operational support
• Participate in user acceptance test (UAT) delivery activities
• Update, manage, and maintain RadiantOne VDS Environments
• Ensure solutions are effectively monitored for function, performance, and capacity
• Strong understanding of enterprise authentication and authorization system
• Strong technical knowledge of authentication and authorization protocols like XML, SAML, LDAP and Kerberos
• Web Single sign-on, AD, attribute-based access control, privileged access management expertise
• Experience in integration of various authentication and identity propagation methods with enterprise applications and/or systems
• Root cause analysis, technology evaluation and design reviews
• Experience in estimating and planning technical work effort and ability to execute within agreed-upon timelines
• Ability to communicate technical concepts to non-technical audiences, and business concepts to technical audiences
• Continuous Integration and Continuous Delivery experience
• Understanding of unique delivery needs within regulated environments
• Web application server knowledge like IIS, Apache, WebLogic, or Tomcat

Qualifications

• Education: Bachelor's Degree required

Skills Expertise

• Good soft skills i.e., verbal & written communication and technical document writing
• Prior experience working in remote teams on global scale

Work Requirements

• Willingness to be on call support engineer and work occasional overtime as required
• Willingness to work in shifts as required