Senior Data Services Analyst

IQVIA; Chennai District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

IQVIA seeks a Senior Data Services Analyst in Chennai to design and deliver upfront requirements for accurate site payment data across IQVIA systems. You will be a primary contact for IT and Payments teams and will escalate to the System Alignment lead as needed.

You will interpret EDC data, site contracts, and payment triggers, analyse data fallout, and implement corrections to ensure sites are paid accurately. Experience in CRO site payments is valued.

Qualifications

• Bachelor’s Degree is required.
• Typically 2–3 years of prior relevant experience.
• Experience in site payments, data flow, system reconciliation or data analysis.

Responsibilities

• Deliver accurate site payment data for IQVIA studies using relevant systems.
• Interpret EDC subject visit data, site contracts, and payment system design & triggers; analyze data fallout and provide corrections.
• Resolve data flows on large, ongoing projects and escalate to Data Alignment lead when necessary.
• Interact with multiple internal IQVIA stakeholders.
• Support System Alignment lead to resolve issues in EDC, Data Warehouse, CTMS or DrugDev affecting payments.

Skills

Data analysis

Excel

Communication

Project coordination

Education

Bachelor's Degree

Tools

None

Job description

The Senior Data Services Analyst's role is to design and deliver the upfront requirements to enable downstream accurate data for site payments, spanning IQVIA proprietary systems. They will be a point of contact for IT groups and Payments groups, escalating to the System Alignment lead where necessary.

• Deliver accurate site payment data for all IQVIA studies, regardless of system used for payment (IQVIA CTMS or DrugDev).
• Interpret EDC subject visit data, interpret site contracts and interpret the payment system design & payment triggers. Analyse data fallout and provide any necessary corrections to ensure sites are paid accurately.
• Resolve data flows on large, ongoing projects. Escalating to Data Alignment lead where necessary.
• Interact with multiple internal IQVIA stakeholders.
• Support System Alignment lead to resolve EDC, Data Warehouse, CTMS or DrugDev system issues that are preventing payments.

Qualifications

• Bachelor’s Degree
• Typically requires 2 -3 years of prior relevant experience.
• Prior experience within a site payments, data flow, system reconciliation or data analysis

Environment. Or Other Relevant Work Experience

• Experience within a CRO site payments process (EDC, Payment Systems)

Skill/Ability

Ability to communicate complex project plans upwards with a simple messaging.

• Intermediate to advanced Excel skills with understanding/ability of writing logic statements.
• Extremely process oriented – ability to step methodically through a business process or system process, and understand what is broken, the root cause, the corrective action and the preventative action
• Excellent verbal and written communication skills, with confidence attending and hosting calls.
• Ability to communicate remotely (via teleconferencing). Ability to learn from remote training (via teleconferencing & screen sharing). Ability to work productively in a global

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.