Senior Customer Care Representative at Believe
Chief Magazine, Inc.
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Job summary
Chief Magazine, Inc. is seeking a proactive support specialist to assist TuneCore artists across four channels, resolve account and release issues, and report bugs. You will manage 60+ tickets daily, provide timely, accurate responses, and collaborate with engineering to escalate technical problems.
The role requires strong communication, empathy, and multi-channel support experience. This opportunity is sourced directly from startup_jobs, with application materials submitted to the original
Qualifications
- Experience in customer support for tech products.
Responsibilities
- Support TuneCore artists across four channels, resolve account and release issues, and report technical bugs while handling 60+ tickets daily.
Job description
Support TuneCore artists across four channels, resolve account and release issues, and report technical bugs while handling 60+ tickets daily.
Source Attribution This position is sourced directly from startup_jobs. All application materials will be submitted to the original hiring manager.
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