Senior Consultant - SAP Customer Service

Yash Technologies Private Limited; Bengaluru; Vor Ort; INR 4.500.000 - 6.500.000; Vollzeit

Benefits dieser Stelle

Flexible work arrangements

Career development programs

Inclusive team environment

Zusammenfassung

YASH Technologies Private Limited in Bengaluru seeks an experienced Principal Analyst (SAP) for Customer Service to lead design, implementation, and optimization of SAP CS processes in S/4HANA. You will partner with business leaders, IT teams, and external advisors to build scalable, integrated solutions and manage M&A transitions.

The role requires deep CS module expertise, O2C familiarity, and strong data governance, cutover planning, and cross-module interfaces to FI/CO, MM, and PP.

Qualifikationen

• 8+ years of SAP CS solution design and implementation experience.
• Strong knowledge of CS processes including Service Orders, pricing, billing, and revenue recognition.
• Deep expertise in SAP S/4HANA modules and related applications.
• Experience with O2C, pricing, billing, and credit management.
• Experience with FI/CO, MM, and PP integrations is preferred.
• Bachelor’s degree in CS/IS or related field.

Aufgaben

• Define end-to-end Customer Service processes aligned with business objectives.
• Provide technical leadership during fit-gap, testing, and cutover planning.
• Ensure integration with SAP modules and external systems.
• Develop data migration, master data harmonization, and process alignment.
• Guarantee security, scalability, and performance of integrated solutions.
• Collaborate with stakeholders to gather requirements and validate solutions.

Kenntnisse

SAP CS design

S/4HANA integration

O2C processes

Data governance

System integration

Cutover planning

Subs/BRIM knowledge

Ausbildung

Bachelor’s degree in CS/IS

Tools

SAP BRIM

SAP RAR

Jobbeschreibung

Contractor - SAP CS Job

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

We are looking forward to hire SAP CS Professionals in the following areas : Job description: Principal Analyst (SAP) - Customer Service (CS) Department: Business Technology Overview

Client is seeking a strategic and technically adept Principal Analyst (SAP) to lead the design, implementation, and optimization of SAP S/4HANA Customer Service processes . This role will partner with business leaders, IT teams, and external advisors to define architecture strategies that enable seamless integration, scalability, and minimal disruption during M&A transitions.

Key Responsibilities

• Define end-to-end process for Customer Service aligned with business objectives.
• Provide technical leadership during fit-gap analysis, system testing, and cutover planning.
• Ensure integration with SAP modules (FI/CO, MM, PP) and external systems.
• Develop strategies for data migration, master data harmonization, and process alignment .
• Guarantee scalability, security, and performance of integrated solutions.
• Design and validate integration of touchpoints between core ERP and boundary systems.
• Support configuration and data flow mapping across systems.
• Collaborate with data governance teams to ensure data quality and compliance.
• Partner with business process owners and IT leads to gathering requirements and validating solutions.
• Define cutover strategies , including ramp-down, cutover window, and ramp-up plans.
• Facilitate technical workshops and design reviews with stakeholders.

Qualifications

• 8+ years of experience in SAP Customer Service (CS) solution design and implementation.
• Strong knowledge of Customer Service processes : Equipment, Functional Location, Service Contract Management, Service Orders, Pricing, Billing, and Revenue Recognition.
• Deep expertise in SAP S/4HANA modules (Sales & Distribution, Customer Service Management) and related applications.
• Preferred experience in Order-to-Cash (O2C) processes, Pricing, Billing, Credit Management, and Returns.
• Integration experience with FI/CO, MM, and PP modules.
• Familiarity with SAP RAR and SAP BRIM (subscription and usage-based billing) is a plus.
• Bachelor’s degree in computer science, Information Systems, or related field.

Success Factors in Year One

• Design and implement temporary solutions (bridges/interfaces) to enable business continuity until full integration.
• Partner to build a comprehensive integration architecture and roadmap for merged company ERP systems.
• Build strong partnerships with boundary application teams and business stakeholders.

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

Our Hyperlearning workplace is grounded upon four principles

• Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration
• All Support needed for the realization of business goals
• Stable employment with a great atmosphere and ethical corporate culture

Experience Level Senior Level