Senior Consultant, Sales Operations

TransUnion; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

TransUnion is seeking a Sr. Consultant, Sales Operations in Mumbai to optimize sales processes, maintain Salesforce SFDC, and drive pipeline governance. The role bridges Sales, Finance, Product, Marketing, and Leadership to improve productivity and revenue performance.

This is a hybrid role with in-office presence at least two days a week. The candidate will administer Salesforce, generate dashboards and reports, monitor opportunity progression, and support forecasting and budgeting.

Qualifications

• Experience with Salesforce CRM data quality and governance.
• Ability to generate and interpret KPI dashboards and sales analytics.
• Ability to provide actionable insights to sales leadership.
• Experience supporting forecasting and budgeting processes.

Responsibilities

• Maintain data quality, integrity, and governance within Salesforce CRM.
• Manage accounts, contacts, opportunities, leads, and sales pipeline data.
• Create and maintain dashboards, reports, workflows, and analytics.
• Monitor opportunity progression and ensure compliance with sales processes.

Skills

Salesforce knowledge

Data governance

Sales analytics

Forecasting & budgeting

Tools

Salesforce (SFDC)

Job description

Sr. Consultant : Sales Operations

Location: Mumbai - INDAS

Time Type: Full time

Job Description

TransUnion's Job Applicant Privacy Notice

Team Overview

The Sales Operations professional will support the sales organization by optimizing sales processes, maintaining Salesforce.com (SFDC), driving pipeline governance, administering incentive data, generating business insights, and enabling efficient sales execution. The role acts as a bridge between Sales, Finance, Product, Marketing, and Leadership teams to improve productivity and revenue performance.This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

Key Responsibilities

Salesforce.com (SFDC) Administration & Management

• Maintain data quality, integrity, and governance within Salesforce CRM.
• Manage accounts, contacts, opportunities, leads, and sales pipeline data.
• Create and maintain dashboards, reports, workflows, and sales analytics.
• Monitor opportunity progression and ensure compliance with sales processes.
• Partner with global Salesforce teams for enhancements, issue resolution, and user adoption.

Required Knowledge And Experiences

Sales Performance & Analytics

• Generate daily, weekly, and monthly sales reports and KPI dashboards.
• Analyze pipeline, bookings, revenue, conversion rates, and sales productivity metrics.
• Provide actionable insights to sales leadership for decision-making.
• Support forecasting, budgeting, and business planning exercises.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that's why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good - you'll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

Sr Consultant, Sales Operations