Senior Consultant/Consultant – Banking Domain Consulting

Infosys; Bengaluru; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Infosys in Bengaluru seeks a senior Banking/Financial Services consultant to lead engagements in process modeling, requirements gathering, and solution design for major banking clients. You will mentor teams, drive transformation programs end-to-end, apply design thinking, and leverage APIs, open banking standards, and Finacle-based solutions to deliver measurable value.

Responsibilities include client workshops, business case development, KPI tracking, governance, risk management, and ensuring

Qualifications

• Experience in leading engagements in Banking/Financial Services.
• Strong ability to engage with senior client leadership and stakeholders.
• Hands-on experience with banking processes and transformations.

Responsibilities

• Lead sections of complex engagements for global banking clients.
• Capture requirements, facilitate design thinking sessions, and shape solutions.
• Drive account mining, health checks, benchmarking, and opportunity assessments.
• Provide strategic counsel on industry trends and technology innovations.
• Oversee end-to-end transformation programs in the banking value chain.
• Convey complex concepts clearly to both tech and non-tech audiences.

Skills

Process Modeling

Requirement Gathering

Validation

Business Solutioning

Operational Excellence

Performance Benchmarking

Customer Experience

Omnichannel Design

IT Transformation

Stakeholder Management

Education

MBA or equivalent

Tools

Finacle Platform

Job description

Consulting Skills: Experience in leading engagements in areas such as Process Modeling, Requirement Gathering & Validation, Business Solutioning, Operational Excellence, Performance Benchmarking & Improvement, Customer Experience & Omnichannel Design, and IT Transformation for large financial sector players (any one or more). Domain Skills: Experience in banking domain across Channels, Customer Relationship Management (CRM), Digital Banking, Retail Banking, Corporate Banking, Payments, Trade Finance, Wealth Management, and Treasury (any one or more). Act as a Subject Matter Expert (SME) in various areas of banking, with a deep understanding of business processes and hands-on experience in Banking applications. Certification from leading institutes in Banking such as JAIIB, CAIIB, CFA, etc. is preferable.

Be responsible for delivering sections of complex engagements for large, medium, and small-sized companies across the globe in the Banking/Financial Services sector.

• Be competent enough to engage with senior client leadership and business stakeholders.
• Independently lead business conversations, build business requirements, lead design thinking workshops and solution design.
• Contribute to account mining and relationship activities with value scan, health check diagnostics, benchmarking, opportunity assessment and presentation to clients.
• Provide strategic counsel to clients on industry trends, leveraging technological innovations to shape their vision and navigate complex stakeholder dynamics.
• Engage in complex transformation projects and take up proactive leadership roles in the full lifecycle of banking/financial services value chain.
• Effectively convey complex concepts and solutions in a simple, yet persuasive manner, demonstrating a thorough understanding of the underlying intricacies.
• Influence stakeholders and non-technical team members.
• Contribute to the profile and reputation of Finacle Consulting Group through firm-building, developing new capabilities, and offering development initiatives, thought leadership, whitepapers and conference speeches.
• Mentor a team of high performing consultants.
• Drive next generation banking thought leadership, contribute to building business strategy/value-led propositions, accelerated solution design capabilities for banking transformation engagements to deliver faster projects.
• Proactively work with the product innovation teams to build the next-generation banking capabilities on the Finacle platform. Experience: 5-10 years, with at-least 3-5 years of top-tier consulting experience post MBA in Banking/Financial Services is preferable.
• An MBA from a top-tier institution.
• Proven experience of working in the domain track in at least 4 large transformation programs, overseeing the entire implementation lifecycle from inception to delivery.
• Experience in working on implementation projects with a consultative, pre-opinionated and business-focused approach.
• Extensive knowledge of banking concepts, including deposits, lending, and trade services, and proficiency in various computation methodologies across these functions. Strong understanding of financial theory and practice across banking functions, including formulas such as interest, amortization, scheduling, and their application in the end-to-end value chain.
• Comprehensive knowledge of how different banking business models operate, including product offerings, revenue streams, and customer service models. Experience in scenario-based configuration within banking systems and event-based modeling for business operations.
• Hands-on experience in banking processes, working with a leading bank(s) or banking product(s) company in a solution and transformation role.
• Proven expertise in business solutioning, functional fit-gap analysis, and business scenario modeling to ensure alignment of solutions with client requirements.
• Ability to develop and articulate compelling business cases and track key performance metrics that demonstrate clear value realization for clients.
• Experience in facilitating functional workshops with stakeholders, ensuring effective functional dependency analysis. Experience in ASD (Accelerated Solution Design) methodologies using Finacle or similar products for smooth implementation of solutions.
• Sound understanding of APIs, open banking standards, ecosystem design, and event-driven modeling, with experience in leveraging these for business transformation.