Senior Commvault Backup Administrator

Unisys; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Unisys is seeking an experienced IT Infrastructure and Backup Specialist to design, implement, and administer diverse backup environments. You will automate daily operations, manage cloud-native backups, and troubleshoot advanced issues across Windows and UNIX servers.

Expect DR exercises, vendor engagement, and proactive process improvements in a 24x7 rotation. The role requires 7+ years in backup infrastructures, strong ITIL knowledge, and relevant certifications, with excellent analytical and

Qualifications

• Master’s or bachelor’s degree in computer science, Information Science or a related field.
• Extensive experience with CommVault and Azure Native backup solutions (certification preferred).
• At least 7 years of experience in IT infrastructure management.
• Minimum 7 years of hands-on experience managing various backup infrastructures.
• Experience managing Azure and AWS native backup environments (certification preferred).
• Windows and UNIX Server Administration experience.
• Knowledge of Storage, Networking and Database concepts.
• In-depth ITIL process knowledge & certification.
• Knowledge of Incident, Problem and Change Management Processes.
• Experience with Service Management Tools like ServiceNow or Remedy.
• Strong analytical, problem-solving and communication skills.

Responsibilities

• Design, implementation and administration of backup environments using multiple solutions.
• Troubleshoot deep technical issues and drive them to resolution.
• Automate and streamline daily operations with SRE/DevOps tools.
• Conduct backup assessments, audits and produce reports.
• Lead DR exercises and participate in incident, problem and change management.
• Engage vendors to resolve deep technical issues and follow through to resolution.
• Maintain documentation of backup configurations, procedures and policies.
• Provide on-call support and rotate with 24x7 coverage as required.

Skills

Backup administration

Automation & SRE tooling

Cloud backups (AWS/Azure)

Incident/Problem Management

Documentation & reporting

Education

Master's or Bachelor's in CS/Information Science

Tools

CommVault

Azure Native backup

Rubrik

Druva

NetBackup

Veeam

ServiceNow or Remedy

Job description

• Design, Implementation and Administration of Backup environments running on Various backup solutions such as CommVault, Azure Native backup, Rubrik, Druva, Netbackup, Veeam etc.
• Hands-on experience with SRE and DevOps tools with ability to automate & streamline daily operations
• Backup Configuration & administration of Cloud native workloads (AWS, Azure etc.)
• Troubleshoot deep technical issues in Backup environments running on the Mentioned Tools & Technologies. Drive them to Resolution.
• Demonstrate a high degree of creativity in performing tasks by identifying, proposing and implementing streamlining activities to reshape technology and processes.
• Propose and Implement Backup Improvement Initiatives to enhance backup Performance & Backup Success Rates.
• Handle Technical Escalations from Level 1 support team.
• Generate and analyze various Backup Reports.
• Perform Backup Assessments and Audits. Report on the findings, propose plans and implement them to bridge gaps.
• Execute and follow Incident management, Change Management and Problem management in line with current ITIL Standards.
• Engage Vendors on deep technical issues and work with them through the resolution.
• Identify recurring issues and create problem incidents to find the root cause of the event.
• Track Backup Systems’ Capacity and Propose Appropriate Measures proactively.
• Maintain accurate and up-to-date documentation of backup configurations, procedures, and policies.
• Communicate effectively with stakeholders at all levels, providing updates on key accomplishments and any challenges or issues.
• Work with other cross-functional teams to provide seamless Service Delivery.
• Participate in DR exercises.
• Work in rotational shifts (24X7 coverage model) and provide on call support as required.
• Proactively identify opportunities for process improvement and automation, driving efficiency and effectiveness within the organization.
• Familiarize yourself with automation tools and scripting languages to streamline routine tasks and improve efficiency.
• Stay abreast of industry trends, best practices, and emerging technologies to recommend innovative solutions.

What Success Looks Like In This Role

• Design, Implementation and Administration of Backup environments running on Various backup solutions such as CommVault, Azure Native backup, Rubrik, Druva, Netbackup, Veeam etc.
• Hands-on experience with SRE and DevOps tools with ability to automate & streamline daily operations
• Backup Configuration & administration of Cloud native workloads (AWS, Azure etc.)
• Troubleshoot deep technical issues in Backup environments running on the Mentioned Tools & Technologies. Drive them to Resolution.
• Demonstrate a high degree of creativity in performing tasks by identifying, proposing and implementing streamlining activities to reshape technology and processes.
• Propose and Implement Backup Improvement Initiatives to enhance backup Performance & Backup Success Rates.
• Handle Technical Escalations from Level 1 support team.
• Generate and analyze various Backup Reports.
• Perform Backup Assessments and Audits. Report on the findings, propose plans and implement them to bridge gaps.
• Execute and follow Incident management, Change Management and Problem management in line with current ITIL Standards.
• Engage Vendors on deep technical issues and work with them through the resolution.
• Identify recurring issues and create problem incidents to find the root cause of the event.
• Track Backup Systems’ Capacity and Propose Appropriate Measures proactively.
• Maintain accurate and up-to-date documentation of backup configurations, procedures, and policies.
• Communicate effectively with stakeholders at all levels, providing updates on key accomplishments and any challenges or issues.
• Work with other cross-functional teams to provide seamless Service Delivery.
• Participate in DR exercises.
• Work in rotational shifts (24X7 coverage model) and provide on call support as required.
• Proactively identify opportunities for process improvement and automation, driving efficiency and effectiveness within the organization.
• Familiarize yourself with automation tools and scripting languages to streamline routine tasks and improve efficiency.
• Stay abreast of industry trends, best practices, and emerging technologies to recommend innovative solutions.

You will be successful in this role if you have:

• Master’s or bachelor’s degree in computer science, Information Science or a related field.
• Extensive experience working with CommVault, Azure Native backup solution with certification.
• Atleast 7 years of Experience in IT Infrastructure management.
• Minimum 7 years of hands-on experience managing various backup infrastructures.
• Experience of managing Azure and AWS native backup environments (certification preferred).
• Windows and UNIX Server Administration experience.
• Knowledge of Storage, Networking and Database concepts.
• In depth ITIL process Knowledge & Certification.
• Good Knowledge of Incident, Problem and Change Management Processes.
• Knowledge in using Service Management Tool like Service Now, Remedy etc.
• Ability to clearly articulate situations / issues to cross-functional teams and clients.
• Strong analytical, problem-solving and communication skills.
• Eagerness to learn and adapt to new technologies.

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