Senior Cloud Infrastructure & Reliability Engineer

Sphera; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Sphera is seeking a Senior Cloud Infrastructure & Reliability Engineer based in Bengaluru, India. The role involves ensuring the security and reliability of cloud infrastructure including patching, vulnerability remediation, and managing cloud operations.

Ideal candidates should have 7–10 years of IT infrastructure experience, strong expertise in Azure, and excellent communication skills as they will collaborate with various teams to optimize cloud workloads. Sphera values diversity and is an Equal Opportunity Employer.

Qualifications

• Hands-on experience in patching and vulnerability remediation across multiple platforms.
• Strong experience in Azure cloud with various resources quản lý.
• Ability to work under a global 24x7 operational support team.

Responsibilities

• Lead patching and vulnerability remediation efforts across the infrastructure.
• Manage cloud operations, ensuring performance and resilience.
• Execute disaster recovery strategies and manage cloud product support.

Skills

Azure cloud operations

Windows Server administration

Linux Server administration

Patching and vulnerability remediation

Scripting (PowerShell, Bash, Azure CLI)

Troubleshooting skills

Excellent communication

Education

Microsoft Azure certifications (AZ-104, AZ-305)

Additional certifications (CCNA, RHCE)

7–10 years of IT infrastructure experience

Tools

Azure services

Windows

Linux

Databases

Key Vault

Job description

Senior Cloud Infrastructure & Reliability Engineer

A Senior Cloud Infrastructure & Reliability Engineer is responsible for the security and reliability of our cloud infrastructure. The role leads patching and vulnerability remediation across Windows, Linux, databases, and Azure services, manages infrastructure operations, ensures resilience through disaster recovery and backup strategies, and provides advanced support for SaaS applications hosted on cloud workloads, networking, and application services. Deep expertise in Azure, strong OS administration skills, and the ability to collaborate across security, DevOps, and IT teams are required.

Key Responsibilities

• Lead patching and vulnerability remediation across Windows, Linux, databases, and Azure services.
• Manage infrastructure and cloud operations, ensuring scalability, performance, and cost optimization.
• Execute resilience and continuity strategies, including DR setups, failover exercises, and backup/restore operations.
• Provide support for Sphera Cloud product suite, Cloud platform, and underlying technologies.
• Provision and configure Azure resources (VMs, storage, networking, web apps, SQL, etc.).
• Set up new environments for clients and internal projects.
• Manage VNets, subnets, routing, peering, and hybrid connectivity.
• Collaborate with firewall teams for routing and security configuration.
• Handle AD/DNS management within Windows networking.
• Perform encryption migration, certificate renewal, and Key Vault secret updates.
• Troubleshoot Windows and Linux issues, including command-line expertise.
• Support application-related items (web apps, APIs, bootstrap setups).
• Provide mid-level support for SaaS applications hosted on Azure.
• Experience with backup/restore, DR planning, and failover processes.
• Manage database migrations, corruption troubleshooting, and data restoration.
• Automate operational tasks using PowerShell, Bash, and Azure CLI.
• Maintain awareness of pipelines for integration.
• Provide Tier‑3 & Tier‑4 support for cloud workloads and infrastructure incidents.
• Collaborate with internal stakeholders (DevOps, IT, SaaS Ops, Infosec) to support applications hosted in Azure.
• Drive change management processes and ensure compliance with organizational standards.
• Resolve customer issues in a professional and prompt manner to maintain high satisfaction.
• Present and communicate effectively on key findings to peers, management, and stakeholders.
• Support customers’ Cloud deployments in 24x7 operational support.
• Develop, implement, support and expand technical documentation of processes and procedures.

Requirements

• Hands‑on experience in patching and vulnerability remediation across Windows, Linux, databases, and cloud services.
• Strong experience in Azure cloud operations (VMs, networking, storage, SQL, web apps, Key Vault, Kubernetes, etc.).
• Hands‑on expertise in Windows Server administration and/or Linux Server administration.
• Scripting skills in PowerShell, Bash, and Azure CLI for automation.
• Team player with excellent interpersonal and communication skills.
• Ability to work within a global cloud operation support team covering 24x7.
• Troubleshooting skills and willingness to learn emerging technologies.
• Adaptable to a dynamic, fast‑moving, and growing environment.

Qualification

• 7–10 years of IT infrastructure experience covering all mandatory requirements.
• Microsoft Azure certifications (e.g., AZ‑104, AZ‑305) strongly preferred.
• Additional certifications in Windows/Linux administration or networking (CCNA, RHCE, etc.) are a plus.
• Demonstrated ability to manage patch cycles and vulnerability remediation at scale.
• Excellent communication and collaboration skills across security, firewall, DB, SaaS Ops, and application teams.
• Strong knowledge of cloud technologies and related emerging technologies.
• ITIL exposure and understanding.
• Experience in customer‑facing environments with a focus on high quality service.

Sphera is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.