Senior Clinical System Administrator

Precision for Medicine; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Precision Medicine Group is seeking a Senior Clinical Systems Administrator in Bengaluru to act as the SME for Clinical Systems. The role collaborates with the Clinical Systems Manager and IT to drive adoption across the organization.

The candidate will manage templates, templates, integrations, and end-user support, while overseeing system versions, testing, UAT, and CAPA-related activities. Strong communication and cross-functional teamwork are essential.

Qualifications

• Degree or equivalent experience in business, scientific, or healthcare discipline.
• At least 5 years of experience with Clinical Systems.
• Experience in clinical trial systems with requirements gathering, documentation, configuration, and integrations.

Responsibilities

• Collaborate with Clinical Systems Manager and IT to define and deliver successful adoption of CTMS across the organization.
• Manage help desk ticket assignment to the Clinical Systems Administrators.
• Develop Clinical System processes and procedures.
• Oversee integrations between the Clinical System and EDC system.
• Perform archival steps within the Clinical System as requested.
• Serve as a SME for Clinical Systems and support end-user requests.
• Collaborate with functional teams to update Clinical System configurations (templates, reports, dashboards, milestones).
• Assist with new version releases and configuration changes, including testing, validation oversight, and UAT execution.
• Manage end-user ongoing reviews.
• Provide oversight of EDC integrations with the Clinical System.
• Support creation of Clinical System processes, procedures, and trainings for functional and sponsor/site teams to use CTMS features independently.
• Participate in inspection/audit preparation and CAPA development when applicable.
• Support the Clinical Systems lead with ad-hoc tasks.

Skills

Communication skills

Interpersonal skills

Problem solving

Learning agility

Education

Bachelor's degree or equivalent

Tools

CTMS

EDC

eTMF

RTMS

Job description

Senior Clinical Systems Administrator

The Senior Clinical Systems Administrator will serve as a subject matter expert over Clinical System. This position will collaborate with Clinical Systems Manager and IT to define and deliver successful adoption across the organization.

Responsibilities

• Work with clinical functions to update and add templates into the Clinical System.
• Manage help desk ticket assignment to the Clinical Systems Administrators.
• Develop Clinical System processes and procedures.
• Oversee the integrations between the Clinical System and Electronic Data Capture system.
• Perform archival steps within the Clinical System as requests are received.
• Serve as a Clinical Systems subject matter expert (SME) and support end‑user requests.
• Collaborate with functional teams to update Clinical System configurations (templates, reports, dashboards, milestones).
• Assist with Clinical System new version releases and configuration changes, including testing, validation oversight, and User Acceptance Testing (UAT) execution.
• Manage end‑user ongoing reviews.
• Provide oversight of EDC integrations with the Clinical System.
• Support the creation of Clinical System processes, procedures, and trainings for functional teams and external teams (sponsor and/or site staff) to ensure study teams can work CTMS features independently and receive ongoing support.
• Participate in inspection/audit preparation activities and assist in the development and execution of CAPA plans when applicable.
• Support the Clinical Systems principal or manager with any ad‑hoc tasks assigned.

Qualifications

Minimum Required:

• Degree or equivalent experience ideally in a business, scientific or healthcare discipline.
• 5 years of experience with Clinical Systems.

Other Required:

• Experience in clinical trial systems (e.g., CTMS, EDC, eTMF, RTMS) with detailed understanding of requirements gathering, documentation, configuration, and integrations.

Preferred:

• Prior experience in a Clinical Operations role, handling clinical systems.
• Ability to effectively communicate business needs to IT technology partners.

Skills

• Ability to resolve issues independently with good judgement and to appropriately elevate issues.
• Ability to learn new systems and integration requirements.
• Strong interpersonal, verbal, and written communication skills.

EEO Statement

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

Reasonable Accommodation

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at [e-mail].