Senior Clinical System Administrator

Precision Medicine Group; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Precision Medicine Group is seeking a Senior Clinical Systems Administrator to serve as the subject matter expert for Clinical Systems. The role collaborates with Clinical Systems Manager and IT to drive successful adoption across the organization and to optimize CTMS, EDC, and RTMS integrations.

You will manage templates, workflows, dashboards, and reports, while ensuring changes are tested, documented, and compliant.

Qualifications

• Degree, or equivalent experience ideally in a business, scientific or healthcare discipline.
• 5 years of experience with Clinical Systems.
• Experience in clinical trial systems (e.g., CTMS, EDC, eTMF and RTMS) with detailed understanding of requirements gathering, documentation, configuration and integrations.

Responsibilities

• Collaborate with Clinical Systems Manager and IT to define and deliver successful adoption across the organization.
• Update and add templates into the Clinical Systems and manage help desk ticket assignments.
• Oversee integrations between the Clinical System and EDC system and perform archival steps as needed.
• Provide SME support and respond to end-user requests for Clinical Systems.
• Assist with system version releases, testing, validation, and UAT execution.

Skills

Clinical Systems

CTMS

EDC

UAT

Documentation

Education

Degree in healthcare/science/business

Tools

EHR integrations

Data reporting

Job description

Position Summary

The Senior Clinical Systems Administrator will serve as a subject matter expert over Clinical System. This position will collaborate with Clinical Systems Manager and IT to define and deliver successful adoption across the organization.

Essential Functions

• Responsible for working with the Clinical functions to update and add templates into the Clinical Systems
• Manages help desk ticket assignment to the Clinical Systems Administrators
• Create Clinical System processes and procedures
• Oversees the integrations between the Clinical system and Electronic Data Capture system
• Performs archival steps within the Clinical System as the request was received.
• Serve as a Clinical Systems subject matter expert (SME) and support end user requests.
• Collaborate with functional teams to update Clinical systems configurations, i.e. templates, reports, dashboards, and/or milestones.
• Assist with Clinical System new version releases and configuration changes, including testing, and validation oversight or as needed User Acceptance Test (UAT) execution.
• Manage end-users ongoing reviews.
• Provides oversight of the EDC integrations with the Clinical System
• Support the creation of Clinical System processes, procedures and trainings for the functional teams and external teams
• Support sponsor and/or site staff to ensure that study teams have guidance needed to work CTMS features independently and meet periodically with study teams to offer ongoing support.
• Participate in inspection/audit preparation activities and assist in the development and execution of CAPA plans, when applicable.
• Support the Clinical Systems principal or manager in any ad‑hoc tasks assigned

Qualifications

• Degree, or equivalent experience ideally in a business, scientific or healthcare discipline
• 5 years of experience with Clinical Systems

Other Required

• Experience in clinical trial systems (e.g., CTMS, EDC, eTMF and RTMS) with detailed understanding of requirements gathering, documentation, configuration and integrations

Preferred

• Prior experience in a Clinical Operations role, handling clinical systems
• Possess the ability to effectively communicate business needs to IT technology partners.

Skills

• Ability to resolve issues independently with good judgement to elevate appropriately.
• Ability to learn new systems and integration requirements.
• Strong interpersonal, verbal, and written communication skills

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