Senior Clinical System Administrator

Bioksha; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Precision Medicine Group in Bengaluru seeks a Senior Clinical Systems Administrator to act as SME for Clinical Systems, partnering with Clinical Systems Manager and IT to drive system adoption across the organization.

The role includes updating templates, managing support tickets, overseeing CTMS/EDC/eTMF/RTMS integrations, and guiding testing and UAT for new versions while ensuring end-user training.

Qualifications

• Degree or equivalent experience in business, scientific or healthcare discipline.
• 5 years of experience with Clinical Systems.
• Experience with clinical trial systems (CTMS, EDC, eTMF, RTMS) and ability to gather requirements, document, configure and integrate.

Responsibilities

• Update and add templates in Clinical Systems.
• Manage help desk ticket assignment to Clinical Systems Administrators.
• Create Clinical System processes and procedures.
• Oversee integrations between Clinical System and EDC.
• Assist with system version releases, configuration changes, testing, and UAT.
• Provide end-user support and SME guidance.
• Collaborate with functional teams on system configurations.
• Support audit preparation and ad-hoc tasks.

Job description

Position Summary

The Senior Clinical Systems Administrator will serve as a subject matter expert over Clinical System. This position will collaborate with Clinical Systems Manager and IT to define and deliver successful adoption across the organization.

Essential functions of the job include but are not limited to:

• Responsible for working with the Clinical functions to update and add templates into the Clinical Systems
• Manages help desk ticket assignment to the Clinical Systems Administrators
• Create Clinical System processes and procedures
• Oversees the integrations between the Clinical system and Electronic Data Capture system
• Performs archival steps within the Clinical System as the request was received.
• Serve as a Clinical Systems subject matter expert (SME) and support end user requests.
• Collaborate with functional teams to updates Clinical systems configurations, i.e. templates, reports, dashboards, and/or milestones.
• Assist with Clinical System new version releases and configuration changes, including testing, and validation oversight or as needed User Acceptance Test (UAT) execution.
• Manage end-users ongoing reviews.
• Provides oversight of the EDC integrations with the Clinical System
• Support the creation of Clinical System processes, procedures and trainings for the functional teams and external teams.

sponsor and/or site staff, to ensure that study teams have the guidance needed to work CTMS features independently and meet periodically with study teams to offer ongoing support.

• Participate in inspection/audit preparation activities and assist in the development /
• Support the Clinical Systems principal or manager in any ad-hoc tasks assigned

Qualifications

Minimum Required:

• Degree, or equivalent experience ideally in a business, scientific or healthcare discipline
• 5 years of experience with Clinical Systems

Other Required

• Experience in clinical trial systems (e.g., CTMS, EDC, eTMF and RTMS) with detailed understanding of requirements gathering, documentation, configuration and integrations

Preferred

• Prior experience in a Clinical Operations role, handling clinical systems
• Possess the ability to effectively communicate business needs to IT technology partners.

Skills

• Ability to resolve issues independently with good judgement to elevate appropriately.
• Ability to learn new systems and integration requirements.
• Strong interpersonal, verbal and written communication skills

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Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

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