Senior Change Manager

Swiss Re; Bengaluru; Hybrid; INR 2,500,000 - 4,000,000; Full time

Job summary

Swiss Re in Bangalore is seeking a Senior Change Manager to drive adoption of strategic technology and transformation initiatives across a global organisation. You will partner with GDTO leadership and programme teams to ensure people are supported through change, not merely informed about it.

You will design and lead end-to-end change strategies, develop artefacts, run training, and measure impact to continuously improve outcomes.

Qualifications

• Proven experience designing and delivering change management strategies for large-scale technology delivery.
• Expertise in Agile and traditional change frameworks (Prosci/ADKAR or equivalent).
• Strong ability to develop change artefacts and stakeholder engagement plans.
• Excellent communication and collaboration with C-suite and frontline teams.

Responsibilities

• Design and implement change management strategies aligned to transformation roadmap.
• Provide leadership across the full change lifecycle from initiation to embedding.
• Build relationships with senior stakeholders to drive sponsorship for change initiatives.
• Collaborate with communications to craft targeted campaigns.
• Develop change artefacts including impact assessments and risk plans.
• Lead training and capability-building initiatives.
• Monitor change effectiveness and refine approaches using feedback.
• Partner with HR to support future-state operating models.
• Champion continuous improvement of change practices across GDTO.

Skills

Change management

Agile & traditional frameworks

Stakeholder engagement

Training and capability-building

Communication strategies

Education

University degree or equivalent in a relevant discipline

Job description

Lead transformation. Inspire adoption. Shape the future of technology delivery.

Are you a seasoned change leader who thrives at the intersection of strategy and execution? Do you have a passion for guiding organisations through complex, large-scale transformation? If so, this is your opportunity to make a meaningful impact at one of the world's leading reinsurance companies - right from the heart of Bangalore.

About the Role

As a Senior Change Manager within GDTO (Global Digital & Technology Office) at Swiss Re, you will be at the forefront of driving successful adoption of strategic technology and transformation initiatives across a truly global organisation. This is not a back-office role - it is a high-visibility, high-impact position that demands both strategic thinking and sleeves-rolled-up delivery.

You will partner with GDTO leadership, programme teams, and key stakeholders to ensure that people are genuinely supported through change - not just informed about it. Your work will directly contribute to building a robust, efficient, and future-ready GDTO function that delivers lasting value to Swiss Re's business.

Key Responsibilities

Design and implement comprehensive change management strategies that are tightly aligned to GDTO's strategic objectives and transformation roadmap

Provide leadership and expert guidance to programme and project teams across the full change lifecycle - from initiation through to embedding in business-as-usual

Build and sustain strong relationships with senior stakeholders to drive genuine commitment, advocacy, and sponsorship for change initiatives

Collaborate with communications teams to craft and deliver targeted, effective change campaigns that resonate with diverse audiences

Develop robust change artefacts including impact assessments, stakeholder analyses, risk mitigation plans, and communication strategies

Lead training and capability-building initiatives that equip employees with the knowledge and confidence to thrive in new ways of working

Monitor and evaluate change effectiveness, using data and feedback to continuously refine and improve approaches

Partner with HR and communications to support smooth transitions to future-state operating models

Champion continuous improvement of change management practices, tools, and frameworks across the GDTO portfolio

About the Team

You’ll be joining the Portfolio & Delivery team within the Chief Operating Officer organisation of GDTO (Global Digital & Technology Office). Our team is responsible for ensuring effective oversight and delivery of projects and change across Swiss Re's technology portfolio - driving excellence in how we prioritise, manage, and deliver strategic technology and related capabilities across the organisation.

We are a collaborative, forward-thinking team that values transparency, continuous improvement, and a shared commitment to delivering outcomes that make a real difference to the business. You’ll work alongside talented professionals who bring diverse perspectives and a genuine enthusiasm for making complex change land well. Whether you're shaping strategy or rolling up your sleeves on delivery, you'll find a team that supports you, challenges you, and celebrates success together.

About You

You are an engaging, energetic change leader who knows how to bring people on a journey. You communicate with clarity and empathy, translating complex transformation narratives into messages that resonate at every level of the organisation. You are equally comfortable presenting to a C-suite audience as you are facilitating a workshop with frontline teams. You thrive in ambiguity, adapt quickly to shifting priorities, and hold yourself and others accountable for outcomes - not just activities. You bring a hands-on, delivery-focused mindset and a genuine belief that well-managed change makes organisations stronger.

We are looking for candidates who meet these requirements:

Proven experience designing and delivering change management strategies for large-scale technology delivery and transformation programmes in complex, global organisations

Demonstrated expertise in Agile and traditional change frameworks, including Prosci, ADKAR, or equivalent methodologies, with the ability to flex approaches to context

Strong ability to develop high-quality change artefacts - including impact assessments, stakeholder engagement plans, communication materials, and training programmes - that drive real adoption

These are additional nice to haves:

Experience leading enterprise or organisational-scale people transformation initiatives, particularly within technology or digital functions

Exposure to behavioural science principles and their practical application in change and adoption strategies

Financial services or reinsurance industry experience, bringing an understanding of the regulatory and operational context

Change management certification such as Prosci, Lean Change, or equivalent professional qualification

University degree or equivalent in a relevant discipline

Comfort operating in global, multi-cultural environments, with the ability to build trust and influence across geographies and time zones

Strong project management, organisation, and time management skills, with the ability to manage multiple workstreams simultaneously

Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week.

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 15,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.

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