Senior Change Management Consultant

EY; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

EY in Bengaluru, India seeks a Senior Consultant with deep expertise in Organizational Change Management to deploy transformative solutions globally. You will drive stakeholder engagement, design communications, and lead change initiatives across HR Transformation programs.

This role requires leadership in cross-functional teams and collaboration with EY offices worldwide. The ideal candidate will bring 6–9 years of Change Management experience, strong stakeholder management, and experience

Qualifications

• Degree in Human Resources, MBA or equivalent required.
• Proven experience leading Change Management on global client projects.
• Experience in HR Transformation, Digital Strategy and ERP projects.
• Background in large global transformation initiatives with change management focus.
• Knowledge of change strategy, stakeholder engagement, training design and organizational alignment.

Responsibilities

• Ensure high-quality deliverables through exhaustive internal reviews and client feedback.
• Be recognised as a subject matter expert in HR domain.
• Drive client communication and build relations with global project teams.
• Support development of thought leadership, collateral, tools and methodologies.
• Support leadership in practice development with EY global offices and demand generation.
• Build capability in change management within GDS and EY member firms.
• Allocate personnel, supervise teams, and optimize performance to meet goals.
• Oversee resource management and project execution.

Skills

Change Management

Global client projects

HR Transformation

Digital Strategy

ERP Transformation

Change strategy

Stakeholder analysis

Communication strategy

Training design & delivery

Behavioural interventions

Education

HR degree

MBA

Tools

SPSS

Power BI

R

Spotfire

Oracle HCM

SAP

Job description

Job Summary

We are looking for a practitioner at a Senior Consultant level with a strong background in all concepts of Organizational Change Management and a deep understanding of various communication tools to join our People Consulting (PC) team.

This is an opportunity to be part of a leading global professional services organisation where you will be instrumental in deploying transformative solutions.

Key Responsibilities

• Ensure high quality deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts
• Be recognised as a subject matter expert in one or more areas in the HR functional domain.
• Drive effective client communication, cadence and build relations with client and project team counterparts across global locations
• Support development of thought leadership, collateral, tools, techniques, methodologies to enhance change management and broader capability offering within the practice
• Support leadership in developing the practice through collaboration with EY global offices and demand generation for change management projects
• Build capability in change management pillar in collaboration with various parts of the GDS organisation and other EY member firms
• Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution
• Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals

Skills and attributes for success

• Minimum of 6-9 years of experience in Change Management domain with a degree in Human Resources, a full-time MBA, or equivalent
• Demonstrated expertise in executing Change Management efforts on global client projects
• Experience supporting a range of HR Transformation, Digital Strategy, and ERP Transformation projects from strategic design to implementation as part of a globally distributed team
• Experience in being part of a large global transformation effort, in a change management role to drive business readiness and adoption
• Strong working knowledge in the implementation of some of the following Organizational Change Management elements: change strategy and visioning, stakeholder analysis, communication strategy, change impact assessment, stakeholder management and engagement, training design and delivery, change network implementation, and organization alignment
• Experience managing and providing direction to project team members
• Experience in learning design and content development using techniques of instructional design and application of it to enable a change program
• Established background in designing and deploying behavioural interventions to drive accelerated adoption and foster cultural change

Ideally, youll also

• APMG, PROSCI or equivalent certification
• Experience in designing stakeholder workshops, curating content, and co-facilitating sessions
• Proven expertise in communications strategy, including planning and execution
• Awareness of new age/digital solutions to enable change such as automation, gamification, advanced analytics/visualization, day-in-life-of workshops
• Experience in working with data using analytics/statistical tools such as SPSS, Power BI, R, Spotfire
• Knowledge of one or more HCM cloud Oracle, SAP, and other out-of-box HR technologies
• In-depth knowledge of Project Management principles and practices

What we look for

• Technical experts with strong commercial acumen, relevant experience, and a high level of enthusiasm, integrity, and commitment to thrive in a dynamic and challenging environment
• Experience in working within cross-cultural environments
• Ability to navigate ambiguity and take proactive initiatives
• Strong communication and presentation skills
• High energy, agility, and adaptability to changing circumstances
• Open to travel for projects that are approved per EY and country specific travel advisories