Organizational Change Management - Senior

EY; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Premium benefits

Job summary

EY Global Delivery Services (GDS) – Consulting – People Consulting (PC) – Change Management Senior Consultant role in Bengaluru, India. You will shape organizational change strategies, drive adoption, and lead global client engagements within a diverse EY PC team.

The position requires 6–9 years in Change Management, with experience in HR transformation, digital strategy, and ERP transformations, and a strong ability to manage cross‑functional teams across locations.

Qualifications

• 6–9 years of Change Management experience in global client projects
• Degree in Human Resources or MBA or equivalent
• Experience in HR Transformation, Digital Strategy and ERP Transformation within distributed teams

Responsibilities

• Ensure high quality deliverables through exhaustive reviews and client feedback
• Be recognised as a subject matter expert in HR functional domains
• Drive effective client communication and build relations across global locations
• Support development of thought leadership, collateral, tools, and methodologies for change management
• Collaborate with EY global offices to drive demand for change management projects
• Build change management capability across GDS and EY member firms
• Allocate resources, supervise teams, and optimize performance for task execution
• Oversee team management and ensure tools and support for success

Skills

Change management

Stakeholder engagement

Communication skills

Project leadership

Global delivery

Education

MBA or HR degree

Tools

Power BI

SPSS

R

Spotfire

HR technologies (Oracle/SAP)

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY- Global Delivery Services (GDS) – Consulting – People Consulting (PC) - Change Management – Senior Consultant

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity

We are looking for a practitioner at a Senior Consultant level with a strong background in all concepts of Organizational Change Management and a deep understanding of various communication tools to join our People Consulting (PC) team.

This is an opportunity to be part of a leading global professional services organisation where you will be instrumental in deploying transformative solutions.

Your Key Responsibilities

• Ensure high quality deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts
• Be recognised as a subject matter expert in one or more areas in the HR functional domain.
• Drive effective client communication, cadence and build relations with client and project team counterparts across global locations
• Support development of thought leadership, collateral, tools, techniques, methodologies to enhance change management and broader capability offering within the practice
• Support leadership in developing the practice through collaboration with EY global offices and demand generation for change management projects
• Build capability in change management pillar in collaboration with various parts of the GDS organisation and other EY member firms
• Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution
• Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals

Skills And Attributes For Success

• Minimum of 6-9 years of experience in Change Management domain with a degree in Human Resources, a full-time MBA, or equivalent
• Demonstrated expertise in executing Change Management efforts on global client projects
• Experience supporting a range of HR Transformation, Digital Strategy, and ERP Transformation projects from strategic design to implementation as part of a globally distributed team
• Experience in being part of a large global transformation effort, in a change management role to drive business readiness and adoption
• Strong working knowledge in the implementation of some of the following Organizational Change Management elements: change strategy and visioning, stakeholder analysis, communication strategy, change impact assessment, stakeholder management and engagement, training design and delivery, change network implementation, and organization alignment
• Experience managing and providing direction to project team members
• Experience in learning design and content development using techniques of instructional design and application of it to enable a change program
• Established background in designing and deploying behavioural interventions to drive accelerated adoption and foster cultural change

Ideally, you’ll also

• APMG, PROSCI or equivalent certification
• Experience in designing stakeholder workshops, curating content, and co-facilitating sessions
• Proven expertise in communications strategy, including planning and execution
• Awareness of new age/digital solutions to enable change such as automation, gamification, advanced analytics/visualization, day-in-life-of workshops
• Experience in working with data using analytics/statistical tools such as SPSS, Power BI, R, Spotfire
• Knowledge of one or more HCM cloud – Oracle, SAP, and other out-of-box HR technologies
• In-depth knowledge of Project Management principles and practices

What We Look For

• Technical experts with strong commercial acumen, relevant experience, and a high level of enthusiasm, integrity, and commitment to thrive in a dynamic and challenging environment
• Experience in working within cross-cultural environments
• Ability to navigate ambiguity and take proactive initiatives
• Strong communication and presentation skills
• High energy, agility, and adaptability to changing circumstances
• Open to travel for projects that are approved per EY and country specific travel advisories

What We Offer You

At EY, we’ll develop you with future-focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Our Commitment

As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.

Professional Development

From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.

People and Culture

In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.

Benefits

• Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY | Building a better working world