Senior Business Systems Lead

Ameriprise Financial Services, LLC; Gurugram District; Hybrid; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Hybrid work model

In-office collaboration

Job summary

Ameriprise India LLP seeks a Senior Business Systems Analyst to drive AI and automation initiatives. You’ll partner with business, technology, and analytics teams to shape solutions and clearly communicate value to senior leaders.

You will analyze data, build insights, and deliver scalable outcomes that improve efficiency and client experiences in a hybrid, in-office environment.

Qualifications

• Bachelor’s degree in Business, Technology, Analytics, or a related field.
• 8+ years of experience as a Business Systems Analyst or similar role.
• Proven experience leading discovery and solutioning for cross-functional initiatives.
• Strong analytical skills with data-driven decision making.
• Experience presenting to senior leaders and executives.
• Excellent written and verbal communication skills.

Responsibilities

• Lead AI and automation discovery to identify opportunities across processes.
• Shape solution concepts and translate business needs into requirements.
• Support end-to-end delivery, testing, and go-live readiness.
• Analyze data to size opportunities and build executive-ready narratives.
• Engage with senior leadership to present recommendations and outcomes.

Skills

Bachelor’s degree

8+ years experience

Discovery leadership

Analytical skills

Executive communication

Education

Bachelor’s degree in Business/Technology/Analytics

Job description

Job Description

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.

Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Job Description

We are seeking a high-performing Sr. Business Systems Analyst (BSA) with a strong focus on AI and automation initiatives. This role is ideal for a professional who thrives in ambiguity, enjoys solving complex business problems, and can turn data and insights into action. The BSA will lead discovery, shape solutions, support execution, and clearly communicate value and outcomes to senior leaders.

This role partners closely with business, technology, analytics, and operations teams to deliver scalable, high-impact AI and automation solutions that improve efficiency, reduce risk, and enhance client and associate experiences.

Key Responsibilities

• AI & Automation Discovery

  • Lead structured discovery efforts to identify AI and automation opportunities across business processes.

  • Partner with business stakeholders to understand pain points, inefficiencies, risk areas, and growth opportunities.

  • Translate business problems into clear problem statements, hypotheses, and solution concepts.

  • Evaluate feasibility across data availability, technology readiness, risk, and scalability.

• Solution Design & Requirements

  • Support end-to-end execution from concept through delivery, including testing support, defect triage, and go-live readiness.

  • Ensure solutions align to business intent, operational realities, and control requirements.

  • Partner with business and technology leads to manage dependencies, timelines, and risks.

  • Support implementation planning, change readiness, and post-implementation validation.

• Execution & Implementation Support

  • Support execution from concept through delivery, including testing, defect resolution, and go-live readiness.

  • Validate solutions against original business intent and operational requirements.

  • Partner with project managers and technical leads to manage dependencies, risks, and timelines.

  • Support implementation planning, change readiness, and post-implementation outcome validation.

• Data Analytics & Storytelling

  • Analyze data to size opportunities, quantify benefits, and support prioritization decisions.

  • Develop insights using structured analysis, dashboards, and exploratory data techniques.

  • Translate complex data and technical concepts into clear, executive-level narratives.

  • Build compelling stories that connect insights to business outcomes and strategic priorities.

• Senior Leader Engagement

  • Work directly with senior and executive leaders to shape ideas, test assumptions, and drive decisions.

  • Present recommendations, trade-offs, and outcomes with clarity and confidence.

  • Influence without authority and navigate ambiguity using structured thinking and strong communication.

  • Serve as a trusted advisor on AI, automation, and process optimization initiatives.

Required Qualifications

• Bachelor’s degree in Business, Technology, Analytics, or a related field (or equivalent experience).

• 8+ years of experience as a Business Systems Analyst, Business Analyst, or similar role.

• Demonstrated experience leading discovery and solutioning for complex, cross-functional initiatives.

• Strong analytical skills with the ability to evaluate opportunities using data and insights.

• Experience working directly with senior leaders and executive stakeholders.

• Excellent written, verbal, and presentation communication skills.

Preferred Qualifications

• Experience delivering AI, intelligent automation, or workflow automation solutions.

• Experience translating business needs into technical designs and requirements.

• Hands-on experience with analytics, dashboards, or data visualization tools.

• Financial services, operations, or regulated industry experience.

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least three (3) days per week, with flexibility to work from home two (2) days per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Full-Time/Part-Time

Full time

Timings

(4:45p-1:15a)

India Business Unit

AWMPO AWMP&S Presidents Office

Job Family Group

Technology

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.