Senior Tech Operations Analyst

56672 Ameriprise India LLP; Dadri; Hybrid; INR 1,500,000 - 1,900,000; Full time

Job summary

Ameriprise India LLP is seeking a Senior Operations Analyst to ensure the success of critical business applications by supporting day-to-day batch processing, analyzes issues, and drives improvements. The role involves working with Snowflake, AWS, Windows/Linux environments, and DevSecOps practices, with leadership and business acumen to translate requirements into technical changes.

You will automate manual tasks, improve monitoring, and coordinate between US and India teams to deliver BAU

Qualifications

• Bachelor's or Master's degree in computer science or information systems or equivalent.
• 4–7 years of experience in automation using Python/PowerShell.
• Experience with CI/CD tools: Bitbucket, Ansible, Jenkins, Artifactory, GitHub.
• Strong Snowflake knowledge: architecture, virtual warehouses, SQL, and data sharing.
• SQL scripting and performance tuning; Windows OS administration.

Responsibilities

• Automate manual activities across in-house and cloud environments using Python, PowerShell, and CI/CD.
• Design, build, and support Snowflake data platform capabilities and data pipelines.
• Lead POC initiatives for new tools and processes to improve operations.
• Participate in on-call rotation and manage incidents with SLA adherence.
• Coordinate with cross-functional teams across US and India for BAU and automation.
• Monitor and optimize AWS services supporting Snowflake workloads and cost efficiency.

Skills

Python

PowerShell

CI/CD tools

Snowflake

SQL scripting

Windows OS

AWS

Data pipelines

Education

Bachelor's or Master's degree in Computer Science / Information Systems

Tools

Bitbucket

Ansible

Jenkins

Artifactory

GitHub

Snowflake

AWS (EC2, VPC, IAM)

CloudWatch

Lambda

Job description

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Job Description

In this role the person will be the responsible for ensuring success of business critical application operations by supporting the day to day batch processing, analyzing and fixing the issues on priority while adhering to standards and SLA's. The person should be able to support High priority(P1/P2) incidents dynamically by providing timely resolution for the problem and handle other service requests. The person will also be responsible for handling minor enhancements, perform code reviews, handle application outages(planned/unplanned) and responsible for performance and maintenance of the highly critical business application. For this role we are looking for a highly motivated Individual who will be working as Sr. operations analysts working in technologies such as SnowFlake, AWS, DevOps tools, Windows, Linux etc. and operating in DevSecOps Model The person should exhibit leadership qualities and demonstrate business acumen while working closely with business users to understand requirements and help team translate it into technical changes.

Key Responsibilities

• The role involves automation of manual activities across in-house and vendor applications, and cloud-based environments using Python, PowerShell, and CI/CD tools.
• Design, build, and support Snowflake data platform capabilities including environment setup, data pipelines, performance optimization, role-based access control, and operational support.
• Implement Proof of Concepts (POCs) for new tools, ideas, and processes to improve business outcomes and operational efficiency.
• Participate in on-call rotation and follow defined support responsibilities.
• Coordinate with cross-functional teams (development, testing, project management, data engineering) to gather feedback and implement operational improvements.
• Review event generation, monitoring, and alerting setup across applications and Snowflake workloads; enhance and automate to reduce noise and improve reliability.
• Coordinate between US and India teams for infrastructure setup, process automation, POC delivery, and BAU requirements.
• Manage and optimize AWS services supporting Snowflake and enterprise workloads (security, networking, automation, observability, and cost optimization).

Required Qualifications

• Bachelors/master's degree in computer science/information systems or equivalent.
• Person should have above qualifications and 4 -7 years of experience in relevant disciplines including: Automation through Python/PowerShell.
• CICD Tools – Bitbucket, Ansible, Jenkins, Artifactory, Guthub.
• Strong Snowflake experience: Snowflake architecture and virtual warehouses.
• SnowSQL, Streams/Tasks, Time Travel, Data Sharing.
• Performance tuning and query optimization.
• RBAC, masking policies, and secure data access.
• Integration with ETL/ELT tools and orchestration platforms.
• AWS Knowledge (EC2, VPC, IAM, CloudWatch, S3, CFT).
• Strong AWS experience: EC2, VPC, IAM, CloudWatch, S3, Lambda, Cloudformation.
• AWS security best practices, monitoring, and automation.
• Working knowledge of cost optimization and high availability.
• POC (Proof of Concept) implementation.
• SQL scripting and advanced query writing.
• Windows OS knowledge (Registry Editor, Group Policies, Server Roles etc.).

Preferred Qualifications

Candidates who have used following tools (or have familiarity with below) will have added advantage:

• Have bachelor’s or master’s degree in computer science, Engineering or other technical discipline, or equivalent work experience.
• 7-10 years of IT Experience Demonstrated reasoning and troubleshooting skills.
• Technical skill requirements vary per domain.
• Good communication Skills Hands-on training/experience with Snowflake, AWS, CI/CD tools (Ansible, Jenkins, Bitbucket, Artifactory, Github), SQL, PowerShell, and Python.

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least three (3) days per week, with flexibility to work from home two (2) days per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law. We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

Since 1894, Ameriprise Financial has helped people feel more confident about their financial future. Guided by strong values and a deep commitment to clients, we've remained a trusted leader in financial planning and advice for more than 130 years. Through our businesses, Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance & Annuities, we deliver advice, investment and protection solutions designed for long-term success. While each business brings distinct capabilities and expertise, all are united by our unwavering focus on clients and a strong financial foundation. For you, that means the opportunity to build a meaningful career in a high-performing, collaborative culture where your expertise can grow, your contributions are valued and your work can make a real impact. As a global financial services company with three complementary businesses, the breadth of our capabilities sets us apart. It also creates unique opportunities for employees to learn, collaborate and grow their careers: Ameriprise Financial: Financial planning, advice and wealth management. Columbia Threadneedle Investments: Global asset management serving individual, institutional and corporate clients. RiverSource Insurance & Annuities: Products and solutions designed to help clients protect and grow their wealth.

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