Senior Business Systems Analyst

Equinix, Inc.; Bengaluru; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Equinix, Inc. in Bengaluru, India seeks an analytics professional to partner with cross-functional teams and support project initiatives from inception to completion.

The role includes requirements gathering, process modeling, design, testing, and end-to-end delivery of enhancements, with a focus on producing functional designs and clear documentation for business users.

Qualifications

• 3+ years experience in analytics.

Responsibilities

• Participates in requirements gathering by documenting requirements, process models and functional designs.
• Participates in process modeling projects by documenting requirements, process models and functional designs, using appropriate business process tools and methodologies.
• Participates in stakeholder communications preparation and execution, status reporting by preparing materials, facilitating sessions and documenting outcomes.
• Participates in solution design and documentation, in collaboration with project and business teams.
• Documents project deliverables in collaboration with BSAs, technical teams and business users.
• Develops functional designs for enhancements and applies business and technology skills to deliver designs in line with business expectations.
• Understands the business problem and technical design, and develops test cases in alignment.
• Manages end-to-end delivery of enhancements, plans the delivery cycle in line with release goals.
• Designs optimal systems configurations for enhancements.
• Triages and troubleshoots first level tickets, provides training and guidance for recurring training issues, compiles operational support reporting.
• Provides support in creating and maintaining materials for SME training.
• Assists vendor resources with onboarding activities through all Equinix channels: email, laptop, access to systems, workspace, etc.
• Conducts analysis on vendor and application options, i.e., Magic Quadrant, as a key input to selection cycles; assists in building RFP documentation and selection criteria tools.

Skills

Analytics

Education

Bachelor's in Information Systems, Business or related field

Job description

Job Summary

Partners with relevant functional teams and support project teams as they define their global IT requirements and analyze appropriate solutions, helping to manage projects from inception to completion.

Responsibilities

• Business Requirements Analysis: Participates in requirements gathering by documenting requirements, process models and functional designs.
• Process Modeling and Design: Participates in process modeling projects by documenting requirements, process models and functional designs, using appropriate business process tools and methodologies.
• Stakeholder Management: Participates in stakeholder communications preparation and execution, status reporting by preparing materials, facilitating sessions and documenting outcomes.
• Solution Design: Participates in solution design and documentation, in collaboration with project and business teams.
• Documentation: Documents project deliverables in collaboration with BSAs, technical teams and business users.
• Functional Design: Develops functional designs for enhancements and applies business and technology skills to deliver designs in line with business expectations.
• Testing & Test Design: Understands the business problem and technical design, and develops test cases in alignment. Collaborates with senior BSAs and technical team to develop test cases.
• Project Management: Manages end-to-end delivery of enhancements, plans the delivery cycle in line with release goals.
• System Configurations: Designs optimal systems configurations for enhancements.
• Day-to-Day Support (Production Support): Triages and troubleshoots first level tickets, provides training and guidance for recurring training issues, compiles operational support reporting.
• Training and Change Management: Provides support in creating and maintaining materials for SME training.
• Vendor Management: Assists vendor resources with onboarding activities through all Equinix channels: email, laptop, access to systems, workspace, etc.
• Vendor & Application Technology Evaluation: Conducts analysis on vendor and application options, i.e., Magic Quadrant, as a key input to selection cycles; assists in building RFP documentation and selection criteria tools.

Qualifications

• 3+ years experience in analytics.
• Bachelor's in Information Systems, Business or related field.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affiantative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization. Experience Level: Mid Level.