Senior Business Process Analyst

Levi Strauss (India) Private Limited; Bengaluru; On-site; INR 1,000,000 - 1,600,000; Full time

Job summary

Levi Strauss & Co. in Bengaluru, India is seeking a Senior Analyst- Business Process to support ERP and digital transformation projects.

You will lead process discussions, create flows, and bridge business and tech teams across global processes, with emphasis on change management, testing, and training. The role requires 5+ years in business integration or OTC processes, strong documentation, and collaboration skills.

Qualifications

• 5+ years as a Business Integration or Business Analyst
• 5+ years in Sales and distribution Business Process (OTC)
• Change impact analysis, test planning and Security
• End-user management and training
• SAP, S4 is good to have
• Project management experience is good to have
• Customer, Retail or Vendor support experience is good to have

Responsibilities

• Lead business process discussions and workshops.
• Create process flows and Business process procedures.
• Be the functional liaison between business and technology teams.
• Guide globally aligned business processes and solutions.
• Support organisational change management activities.
• Security and authorization testing.
• Support data conversion, cleansing, and validation activities.
• Develop test scenarios and test scripts and coordinate testing activities.
• Deliver end-user training.
• Support hypercare and post-go-live stabilisation activities.

Skills

SAP/ERP knowledge

End-to-end integration

Requirements gathering

Test & validation

Process documentation

Project delivery

Workshop facilitation

Issue management

Change management

Security mapping

Train delivery

Partner management

Education

Bachelor’s degree in computer science or equivalent experience

Tools

Jira

Confluence

Job description

Senior Analyst- Business Process Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.

Summary of the Role:

Business Process Senior Analyst with strong analytical, documentation and communication skills. Experienced in supporting business process improvement plans, gathering requirements, creating process documentation, and assisting with testing and user training activities. Collaborate with teams, analysing our needs, and supporting ERP and digital transformation projects. Eager to develop expertise in business process integration, enterprise systems, and continuous improvement while contributing to successful project delivery.

About the Role:

• Lead business process discussions and workshops.
• Create process flows and Business process procedures.
• Be the functional liaison between business and technology teams.
• Guide globally aligned business processes and solutions.
• Support organisational change management activities.
• Security and authorization testing.
• Support data conversion, cleansing, and validation activities.
• Help design Reports, Forms, Data conversion, Enhancements, Interfaces and User Authorizations.
• Develop test scenarios and test scripts and coordinate testing activities.
• Ensure delivered solutions meet our requirements.
• Deliver end-user training.
• Support hypercare and post-go-live stabilisation activities.

Core Competencies:

• Functional SAP / ERP business process knowledge
• End-to-end process integration
• Requirements gathering
• Test and validation
• Process documentation
• Project & Delivery
• Workshop facilitation
• Issue management
• Change management
• Security role mapping
• Train delivery
• Partner management
• Jira and Confluence

About You:

Education: Bachelor’s degree in computer science or equivalent experience

Experience: 5+ years as a Business Integration or Business Analyst 5+ years in Sales and distribution Business Process (OTC) Change impact analysis, test planning and Security, Authorization management End-user management and training SAP, S4 is good to have Project management experience is good to have Customer, Retail or Vendor support experience is good to have

Benefits:

• Complimentary preventive health check-up for you & your spouse
• OPD coverage
• Best in class leave plan including paternity & family care leaves
• Counselling sessions to prioritize mental well-being
• Exclusive discount vouchers on Levi’s products

We are an Equal Opportunity Employer committed to empowering individuals from all walks of life to achieve their professional goals with us, regardless of race, religion, gender, gender identity, pregnancy, disability, sexual orientation, age, national origin, citizenship status, or genetic information. We actively seek and encourage applications from diverse candidates, including those with disabilities, and offer accommodations throughout the selection process upon request. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

LOCATION Bengaluru, India FULL TIME/PART TIME Full time

Experience Level Senior Level