Senior Business Manager

Bharti AXA Life Insurance; Faridabad District; On-site; INR 315,000 - 385,000; Full time

Job summary

Bharti AXA Life Insurance is seeking an Agency Frontline Sales professional in India to build and manage a network of high-performing agencies and licensed agents. You will recruit, coach, mentor and retain agents, driving them to achieve new business and renewal targets while ensuring compliance with company standards and regulatory requirements.

The role requires strong communication, field engagement, and the ability to organize recruitment events, train agents, and maintain productive

Qualifications

• Graduate/ Post Graduate in any discipline.
• Good communication skills English regional language (mandatory).
• Age group: 25-38 years.
• Minimum 2 years of Sales experience.
• Preferably has own conveyance.
• Previous BFSI industry experience preferred.

Responsibilities

• Organize and run recruitment events for Partners and Agents.
• Identify prospective Partners and Licensed Agents.
• Onboard Partners/Agents and manage income responsibilities.
• Oversee onboarding of Partners/Agents and field coordination.
• Set weekly production targets for agents and partners.
• Coordinate training and coaching for agents/partners.
• Attend customer visits to support and improve sales skills.
• Drive activation and productivity of agents monthly.

Skills

Good communication

English proficiency

Sales orientation

Coaching and mentoring

Education

Graduate/ Post Graduate

Any discipline

Job description

Job Description - Agency Frontline Sales Role

Band- 1

CTC- Up to 3.5 lakh rupees

JOB SUMMARY

To create network of high performing agencies and promulgate initiatives within each agency

to achieve sales productivity targets through sustainable partnership with Licensed Agents and partners.Recruit ,Coach,Mentor,Support and Retain qualified agents and partners and Drive them to achieve New business productivity Renewal Targets.

KEY RESPONSIBILITIES

Organize and run recruitment events (BOP) for Partner and Agents.

Identify the prospective Partners and Licensed Agents.

Selection to on boarding of the Partners/Agents and responsible for Partners/Agents income

Own the operational aspects of coding of a new Partner/Agent and other day to day interactions with support functions whenever required.

Plan goals performance needs for Partners and Agents in a periodic manner

Set weekly production target for team of agents and partners

Identify partner/ agents development needs and work with team to schedule appropriate technical, product and skills training and coaching. Develop agents in line with career development / training requirements of the Company.

Accompany agents on customer visits to support and improve sales skill. Help whenever needed in prospecting activity in the field by joint field work activity with Partners/Agents.

Responsible for the activation and productivity of the agents and partners on business month on month.

Motivate by providing support, recognizing good performers and arranging appropriate team-building activities.

Operate as a product Subject Matter Expertand run Train-Audit-Retraincycle on skills of Partners and Agents.

Conduct weekly / monthly meeting to review performance, disseminate Company information, address common problems and concerns and rally the team to achieve goals.

Ensure Partners and agents work in accordance with Company standards, the regulation and ethics and maintain licensed status.

Make necessary decisions based on agent performance. Contact Partners and Agents who are falling short of Contract Maintenance criteria to re- activate them or arrange training.

Host events for customers to develop new and long-term relationship and promoting the brand.

Ensure submitting DSR through companys sales report management tool.

Maintain up to date knowledge of all insurance products and company regulations.

Stay informed about industry trends, competitorsofferings and regulatory updates

MINIMUM/SPECIFIC EXPERIENCE

Graduate/ Post Graduate in any discipline

Good communication skills English regional language (mandatory)

Age group: 25-38 years

Minimum 2 years of Sales experience

Preferably has own conveyance

Previous experience of BFSI industry is preferred

Competencies and Skills

1. Competency- Result Orientation Definition- Encourages the team to set challenging yet achievable sales, recruitment and persistency goals (13th and 25th month)

   Regularly reviews self and team performance on KPI, incentive targets and provides feedback to help them improve

   Recognizes and rewards team members who consistently exceed their sales, recruitment and persistency targets (KPI)

   Skillset required- Goal Setting, Time Management, Target Focus, Performance Review, Feedback Use

2. Competency - Sales Orientation Definition- Proactively researches and stays updated on new life insurance products and services

   Identifies customer needs and recommends appropriate solutions

   Develops strong relationships with existing distributors to drive repeat business

   Meets or exceeds monthly/quarterly sales targets

   Skillset required- Product Knowledge, Prospecting, Communication, Customer Understanding, Closing Skills

3. Competency- Customer Delight Definition-

   Proactively identifies and addresses customer needs and concerns

   Knows customer segments in the locality and develops strong relationships with customers to foster loyalty and trust

   Provides product knowledge training to sales team to enhance customer experience

   Analyzes customer feedback and implements improvements to processes and services

   Skillset required- Customer Service, Relationship Building, Active Listening, Problem Solving, Feedback Handling

4. Competency- Work Ethics Definition- Promotes a culture of integrity and ethical behavior within the team

   Ensures sales practices comply with relevant laws, regulations, and industry standards

   Provides guidance to sales representatives on ethical dilemmas and decision‑making

   Takes prompt action to address any unethical conduct or misconduct towards brand values

   Skillset required- Integrity, Compliance, Fairness, Responsibility, Ethical Behavior

5. Competency - People and Team Leadership Definition- Communicates a clear vision and strategy for the team to achieve organisational objectives

   Motivates and inspires the team to perform at a high level

   Delegates tasks and responsibilities effectively to leverage team members' capabilities

   Provides constructive feedback and coaching to help team members develop their skills

   Skillset required- Motivation, Teamwork, Delegation, Coaching, Support

6. Competency - Recruitment/Distribution Skills Definition- Proactively identifies and maintains a diverse pipeline of potential advisors and partners using established criteria, competitor mapping, and professional networking.

   Develops and delivers a compelling value proposition that clearly articulates the career opportunity, compensation, and support structure, effectively influencing and convincing high‑potential advisors and partners to join the team.

   Skillfully anticipates and manages advisor objections through clear communication, factual evidence, and motivational techniques.

   Effectively leverages existing networks, professional referrals, and natural market opportunities to consistently generate quality leads for distribution expansion.

   Demonstrates the ability to attract established and high‑performing distributors or teams from competitor organisations by highlighting the unique advantages and growth opportunities the company offers.

   Ensures a good selection process is followed, and successful recruits are smoothly integrated by providing initial training and necessary resources to facilitate a fast start in the role.

   Skillset required- Lead Generation, Networking, Prospecting, Communication, Interviewing