Senior Business Analyst

1203 Barclays Global Serv. Cent; Pune District; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

1203 Barclays Global Serv. Cent is seeking a Senior Business Analyst in Pune. You will lead efforts in developing cutting-edge digital solutions, ensuring robust infrastructure and operational excellence. The role requires collaboration with various stakeholders and in-depth knowledge in business analysis, customer onboarding, and agile methodologies.

You will engage in complex data analysis and ensure stakeholder needs are met throughout project lifecycles, while demonstrating Barclays values and fostering a thriving team environment.

Qualifications

• Exposure to Retail/Corporate Banking, Capital Markets, Risk & Compliance required.
• Experience in BRD, FRD, Use Case, User Stories, and Process Flows is essential.
• Agile experience in Scrum, Kanban, and User Story Writing is key.

Responsibilities

• Identify and analyze business problems and client requirements.
• Support the creation of business cases for proposed solutions.
• Collaborate with stakeholders to meet their needs.

Skills

Domain Expertise

Business Analysis & Requirement Documentation

Agile Methodologies

Data Analysis

Tools

Stakeholder Management

Testing Support

Education

BA Certifications (CBAP/CCBA)

Tools

JIRA

Confluence

MS Visio

BI/Reporting tools (Tableau/Power BI)

Job description

Purpose of the Role

To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities.

Accountabilities

• Identification and analysis of business problems and client requirements that require change within the organisation.
• Development of business requirements that will address business problems and opportunities.
• Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations.
• Support the creation of business cases that justify investment in proposed solutions.
• Conduct feasibility studies to determine the viability of proposed solutions.
• Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget.
• Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope.
• Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation.

Assistant Vice President Expectations

To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness.

Collaborate closely with other functions/business divisions.

Lead a team performing complex tasks, using well‑developed professional knowledge and skills to deliver on work that impacts the whole business function.

Set objectives and coach employees in pursuit of those objectives, appraise performance relative to objectives, and determine reward outcomes.

Demonstrate leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

Or, for an individual contributor, lead collaborative assignments, guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments, and identify new directions for assignments and projects, using a combination of cross‑functional methodologies or practices to meet required outcomes.

Consult on complex issues; provide advice to People Leaders to support the resolution of escalated issues.

Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda.

Take ownership for managing risk and strengthening controls related to the work done.

Perform work closely related to that of other areas, requiring understanding of how areas coordinate and contribute to the achievement of organizational objectives.

Collaborate with other work areas for business‑aligned support and keep up to speed with business activity and strategy.

Engage in complex analysis of data from multiple sources, internal and external, to solve problems creatively and effectively.

Communicate complex information, including sensitive content or difficult-to‑communicate information.

Influence or convince stakeholders to achieve outcomes.

All colleagues will demonstrate Barclays Values of Respect, Integrity, Service, Excellence and Stewardship, and the Barclays Mindset – Empower, Challenge and Drive.

Senior Business Analyst – Role Overview

Join us as a Senior Business Analyst at Barclays where you will spearhead the evolution of our digital solutions development, driving innovation and operational excellence. You will harness cutting‑edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions.

Skills and Experience Required

• Domain Expertise – Exposure to one of the following: Retail/Corporate Banking (Customer Onboarding/KYC/AML), Capital Markets, Risk & Compliance.
• Business Analysis & Requirement Documentation – BRD, FRD, Use Case, User Stories, Process Flows, Wireframes, Gap Analysis.
• Agile Methodologies – Scrum, Kanban, User Story Writing, Sprint Planning, Backlog Grooming.
• Data Analysis – SQL, Data Mapping, XML.
• Tools – JIRA, Confluence, MS Visio.
• Stakeholder Management – Strong communication with Business and IT teams.
• Testing Support – SIT/UAT Support, Test Case Review, Defect Management.
• Familiarity with BI/Reporting tools (Tableau/Power BI) – optional.
• Basic knowledge of DevOps concepts – optional.
• BA Certifications – CBAP/CCBA – optional.

Candidates may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, in addition to job‑specific technical skills.

Location

The role is based out of Pune.