Senior Atlassian Consultant

TI2 Tupargon India Private Limited; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Teciem is seeking a Senior Atlassian Consultant to design, implement, optimize, and govern our enterprise Atlassian platform, including Jira, Confluence, JSM, and Bitbucket. You will provide architectural guidance across migration and transformation initiatives to ensure reliability, scalability, and compliance.

Collaborating with stakeholders and partners, you will drive platform adoption, resolve technical challenges, document standards in Confluence, and build a sustainable BAU support model

Qualifications

• 5+ years of experience administering Atlassian platforms in enterprise environments.
• Proven experience delivering Atlassian migration, consolidation, or transformation projects.
• Experience supporting Agile, DevOps, and ITSM methodologies.
• Strong knowledge of Jira, Confluence, Jira Service Management (JSM), and Bitbucket.
• Experience with ScriptRunner, JMWE, Automation for Jira.
• Experience integrating Atlassian tools with Jenkins, GitLab, Azure DevOps.
• Understanding of high availability, disaster recovery, platform governance, and enterprise architecture.
• Knowledge of SOC2, ISO 27001, security standards, and data privacy.

Responsibilities

• Design and architect scalable Atlassian platforms across global environments.
• Provide technical leadership and architectural guidance for Atlassian migration and transformation initiatives.
• Act as the SME for Jira, Confluence, Jira Service Management (JSM), and Bitbucket, resolving technical challenges and migration blockers.
• Configure and customize workflows, permissions, issue types, and project structures to support Agile, DevOps, and ITSM processes.
• Lead the consolidation and standardization of Atlassian instances into a centralized platform.
• Integrate Atlassian tools with CI/CD and DevOps platforms, including Jenkins, GitLab, and Azure DevOps.
• Build and maintain self-service portals, service catalogs, and automated workflows within Jira Service Management.
• Develop automation using ScriptRunner, JMWE, and Automation for Jira.
• Ensure all platform configurations, plugins, integrations, and customizations are fully documented in Confluence.
• Implement governance and controls aligned with SOC2, ISO 27001, and data privacy requirements.
• Monitor platform performance, availability, and health, driving continuous improvement initiatives.
• Support platform adoption through training, documentation, and Centre of Excellence best practices.
• Mentor and enable the BAU support team to ensure successful operational handover and ongoing support of the Atlassian platform.

Skills

Jira

Confluence

Jira Service Management

Bitbucket

ScriptRunner

JMWE

Automation for Jira

Jenkins

GitLab

Azure DevOps

High Availability

Disaster Recovery

SOC 2

ISO 27001

Data Privacy

Enterprise Architecture

Education

Bachelor's degree

Job description

The Work We Do Teciem designs, builds, and delivers treasury and capital markets software solutions for financial institutions worldwide. We serve banks of every size and geography, offering the right setup for the right need. Our solutions are designed to replace multiple disconnected systems with one complete, front-to-back platform, helping customers to capture trading and business opportunities quickly, clearly and with control. We cover the entire trading lifecycle, ensuring that everything - from execution to position keeping, to risk management – runs smoothly. With decades of experience and one of the largest, most diverse client bases in the industry, we turn deep industry knowledge into software that covers most asset classes, meets complex real-world treasury and capital market's needs, and adapts as markets evolve.

Senior Atlassian Consultant Role & Purpose

The Senior Atlassian Consultant is responsible for the design, implementation, optimization, and governance of Teciem's enterprise Atlassian platform, including Jira, Confluence, Jira Service Management (JSM), and Bitbucket. The role serves as the technical subject matter expert, providing architectural guidance throughout migration and transformation initiatives, ensuring platform reliability, scalability, and compliance. Working closely with internal stakeholders and external partners, the role will drive platform adoption, resolve technical challenges, document platform standards and customizations, and establish a sustainable BAU support model through knowledge transfer, mentoring, and training.

Key Responsibilities

• Design and architect scalable, secure Atlassian platforms across global environments.
• Provide technical leadership and architectural guidance for Atlassian migration and transformation initiatives.
• Act as the SME for Jira, Confluence, Jira Service Management (JSM), and Bitbucket, resolving technical challenges and migration blockers.
• Configure and customize workflows, permissions, issue types, and project structures to support Agile, DevOps, and ITSM processes.
• Lead the consolidation and standardization of Atlassian instances into a centralized platform.
• Integrate Atlassian tools with CI/CD and DevOps platforms, including Jenkins, GitLab, and Azure DevOps.
• Build and maintain self-service portals, service catalogs, and automated workflows within Jira Service Management.
• Develop automation using ScriptRunner, JMWE, and Automation for Jira.
• Ensure all platform configurations, plugins, integrations, and customizations are fully documented in Confluence.
• Implement governance and controls aligned with SOC2, ISO 27001, and data privacy requirements.
• Monitor platform performance, availability, and health, driving continuous improvement initiatives.
• Support platform adoption through training, documentation, and Centre of Excellence best practices.
• Mentor and enable the BAU support team to ensure successful operational handover and ongoing support of the Atlassian platform.

Skills, Experience & Attributes

• Experience 5+ years of experience administering and supporting Atlassian platforms in enterprise environments.
• Proven experience delivering Atlassian migration, consolidation, or transformation projects.
• Experience supporting Agile, DevOps, and ITSM methodologies.
• Technical Skills Advanced knowledge of Jira, Confluence, Jira Service Management (JSM), and Bitbucket.
• Strong experience with ScriptRunner, JMWE, and Automation for Jira.
• Experience integrating Atlassian tools with Jenkins, GitLab, Azure DevOps, and other enterprise applications.
• Understanding of high availability, disaster recovery, platform governance, and enterprise architecture.
• Compliance & Governance Knowledge of SOC2, ISO 27001, security standards, and data privacy requirements.
• Education Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Core Competencies Strong stakeholder management and communication skills.
• Excellent analytical and problem-solving capabilities.
• Ability to influence technical decisions and provide expert consultancy.
• Proven capability to mentor teams, transfer knowledge, and drive platform adoption.
• Continuous improvement mindset with a focus on operational excellence and user experience.

Diverse Minds, Shared Ambition

At Teciem, we believe that our strength comes from the diversity of our people. Different perspectives, backgrounds, and experiences fuel our innovation and help us build solutions that truly make a difference in the world of financial technology. We’re committed to creating a workplace where everyone feels respected, heard, and empowered to grow. Here, you can bring your whole self to work, contribute your unique ideas, and be part of a team driven by shared ambition. We welcome talent from all walks of life and encourage applications from individuals of all genders, races, ages, abilities, identities, and beliefs. Together, we’re shaping a culture where diversity isn’t just celebrated — it’s essential to our success.

At Teciem, we design, build, and deliver front-to-back treasury and capital markets software solutions for financial institutions around the world. From regional banks to the world’s largest global institutions, we provide flexible, scalable technology that meets the unique needs of each client – no matter their size or geography. Our award‑winning platforms – Kondor, Summit, Opics, Sophis, Fusion Invest, and Fusion Risk – help clients simplify the trading lifecycle, manage risk with confidence, and operate seamlessly across asset classes and global markets. With decades of domain expertise and one of the largest, most diverse client communities in the industry, we transform complex real‑world treasury and capital markets needs into powerful, future‑ready software. Today, more than 340 financial institutions, including the majority of the world’s top 100 banks, trust our solutions to strengthen their operations and support resilient economies.

Purpose – Why we exist We empower financial institutions to build resilient and future‑ready economies, worldwide. Vision – What the future holds To lead innovation in treasury and capital markets technology, building on the solid foundations of our mission -critical and industry - defining solutions. Mission – How we get there We place our clients' success and ambitions at our core, continuously evolving and innovating our solutions to deliver outstanding business value and real economic impact. You help us simplify Treasury and capital markets can be intricate, but you play a key role in making them easier to navigate. Your ideas and expertise help us transform complicated processes into intuitive, streamlined solutions used by financial institutions worldwide. Every improvement you make creates clarity, efficiency, and real-world impact for our clients. You shape the future with AI, every day AI isn’t a buzzword here — it’s embedded in how we build, innovate, and deliver. Whether you’re working on smarter automation, data‑driven insights, or enhanced user experiences, your contribution fuels the next generation of intelligent financial technology. You’ll be part of a team that uses AI to make our products faster, sharper, and more meaningful for the industry. You grow through collaboration We believe the best outcomes happen when great minds come together. You’ll work alongside talented colleagues across engineering, product, design, and client‑facing teams — sharing knowledge, solving problems, and learning constantly. Collaboration isn’t just how we work; it’s how we grow, innovate, and support each other.