Senior Atlassian Consultant

Teciem; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Teciem, Bengaluru, India, is seeking a Senior Atlassian Consultant to lead design, implementation, optimization, and governance of our enterprise Atlassian platform, including Jira, Confluence, Jira Service Management, and Bitbucket. You will provide architectural guidance, drive migrations, and ensure platform reliability and scalability.

Collaborating with internal stakeholders and external partners, you will enable platform adoption, document standards, and establish a sustainable BAU support

Qualifications

• 5+ years of experience administering Atlassian platforms in enterprise environments.
• Proven experience delivering Atlassian migration, consolidation, or transformation projects.
• Experience supporting Agile, DevOps, and ITSM methodologies.

Responsibilities

• Design scalable Atlassian platforms across global environments.
• Provide architectural guidance for Atlassian migrations and transformations.
• Act as SME for Jira, Confluence, JSM, and Bitbucket, addressing blockers.
• Configure workflows, permissions, issue types, and project structures for Agile/DevOps/ITSM.
• Lead consolidation and standardization of Atlassian instances.
• Integrate Atlassian tools with CI/CD and DevOps platforms (Jenkins, GitLab, Azure DevOps).
• Develop self-service portals, service catalogs, and automated workflows in Jira Service Management.
• Develop automation using ScriptRunner, JMWE, and Automation for Jira.
• Document all configurations and integrations in Confluence.
• Implement governance aligned with SOC2, ISO 27001, and privacy requirements.
• Monitor performance and drive continuous improvement.
• Support platform adoption through training and Centre of Excellence practices.
• Mentor BAU support teams for smooth handover and ongoing support.

Skills

Jira & Confluence

JSM & Bitbucket

ScriptRunner

JMWE & Automation for Jira

CI/CD integrations

Enterprise governance

Security & compliance

Stakeholder management

Mentoring

Communication

Education

Bachelor’s degree in Computer Science/IT/Engineering

Tools

Jenkins

GitLab

Azure DevOps

Job description

The Work We Do

Teciem designs, builds, and delivers treasury and capital markets software solutions for financial institutions worldwide. We serve banks of every size and geography, offering the right setup for the right need.

Our solutions are designed to replace multiple disconnected systems with one complete, front-to-back platform, helping customers to capture trading and business opportunities quickly, clearly and with control. We cover the entire trading lifecycle, ensuring that everything - from execution to position keeping, to risk management – runs smoothly.

With decades of experience and one of the largest, most diverse client bases in the industry, we turn deep industry knowledge into software that covers most asset classes, meets complex real-world treasury and capital market’s needs, and adapts as markets evolve.

Senior Atlassian Consultant

Role & Purpose

The Senior Atlassian Consultant is responsible for the design, implementation, optimization, and governance of Teciem’s enterprise Atlassian platform, including Jira, Confluence, Jira Service Management (JSM), and Bitbucket. The role serves as the technical subject matter expert, providing architectural guidance throughout migration and transformation initiatives, ensuring platform reliability, scalability, and compliance.

Working closely with internal stakeholders and external partners, the role will drive platform adoption, resolve technical challenges, document platform standards and customizations, and establish a sustainable BAU support model through knowledge transfer, mentoring, and training.

Key Responsibilities

• Design and architect scalable, secure Atlassian platforms across global environments.
• Provide technical leadership and architectural guidance for Atlassian migration and transformation initiatives.
• Act as the SME for Jira, Confluence, Jira Service Management (JSM), and Bitbucket, resolving technical challenges and migration blockers.
• Configure and customize workflows, permissions, issue types, and project structures to support Agile, DevOps, and ITSM processes.
• Lead the consolidation and standardization of Atlassian instances into a centralized platform.
• Integrate Atlassian tools with CI/CD and DevOps platforms, including Jenkins, GitLab, and Azure DevOps.
• Build and maintain self-service portals, service catalogs, and automated workflows within Jira Service Management.
• Develop automation using ScriptRunner, JMWE, and Automation for Jira.
• Ensure all platform configurations, plugins, integrations, and customizations are fully documented in Confluence.
• Implement governance and controls aligned with SOC2, ISO 27001, and data privacy requirements.
• Monitor platform performance, availability, and health, driving continuous improvement initiatives.
• Support platform adoption through training, documentation, and Centre of Excellence best practices.
• Mentor and enable the BAU support team to ensure successful operational handover and ongoing support of the Atlassian platform.

Skills, Experience & Attributes

Experience

• 5+ years of experience administering and supporting Atlassian platforms in enterprise environments.
• Proven experience delivering Atlassian migration, consolidation, or transformation projects.
• Experience supporting Agile, DevOps, and ITSM methodologies.

Technical Skills

• Advanced knowledge of Jira, Confluence, Jira Service Management (JSM), and Bitbucket.
• Strong experience with ScriptRunner, JMWE, and Automation for Jira.
• Experience integrating Atlassian tools with Jenkins, GitLab, Azure DevOps, and other enterprise applications.
• Understanding of high availability, disaster recovery, platform governance, and enterprise architecture.

Compliance & Governance

• Knowledge of SOC2, ISO 27001, security standards, and data privacy requirements.

Education

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.

Core Competencies

• Strong stakeholder management and communication skills.
• Excellent analytical and problem-solving capabilities.
• Ability to influence technical decisions and provide expert consultancy.
• Proven capability to mentor teams, transfer knowledge, and drive platform adoption.
• Continuous improvement mindset with a focus on operational excellence and user experience.

Diverse Minds, Shared Ambition

At Teciem, we believe that our strength comes from the diversity of our people. Different perspectives, backgrounds, and experiences fuel our innovation and help us build solutions that truly make a difference in the world of financial technology.

We’re committed to creating a workplace where everyone feels respected, heard, and empowered to grow. Here, you can bring your whole self to work, contribute your unique ideas, and be part of a team driven by shared ambition.

We welcome talent from all walks of life and encourage applications from individuals of all genders, races, ages, abilities, identities, and beliefs. Together, we’re shaping a culture where diversity isn’t just celebrated — it’s essential to our success.