Senior Associate - SAP S/4 HANA Aftermarket (O2C)

Prattwhitney; Bengaluru; Hybrid; INR 1,500,000 - 2,300,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

RTX is hiring an ERP Business Analyst – Order to Cash to support SAP S/4HANA deployments. The role focuses on configuring and testing SAP SD/O2C processes, ensuring seamless data mappings, and delivering functional specifications aligned with the RTX operating model.

The successful candidate will collaborate with global teams, drive process improvements, and assist with cutover and hypercare activities, in a hybrid onsite/offsite context in Bengaluru Northgate.

Qualifications

• Hands-on SAP experience in Order-to-Cash processes.
• Experience with ERP transformation projects.
• Ability to translate business requirements into functional SAP solutions.

Responsibilities

• Collaborate with business and digital teams to capture requirements for ERP deployments.
• Design and implement S/4HANA O2C solutions and integrations.
• Support testing, cutover, and hypercare activities during ERP rollout.
• Document specifications and ensure alignment with RTX operating model.

Skills

SAP O2C

SAP S/4HANA SD

Order to Cash

ERP transformation

Education

Bachelor's degree in Business/IS/Engineering

Tools

SAP S/4HANA

Job description

Date Posted: 2026-09-24 Country: India Location: IN-KA-BENGALURU-NORTHGATE ~ Sy No 2/2 Venkatala Village ~ SY NO 2/2 VENKATALA VILLAGE, Yelahanka Hobli Position Role Type: Hybrid

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

Job Description

Are you interested in playing a key role in defining the future of Aerospace and Defense? If so, we are hiring an ERP Business Analyst – Order to Cash (O2C) to support our of S/4HANA deployment.

The OneRTX Process & Systems Transformation Program will harmonize key business processes, associated tools, metrics, and reporting across the company, enabling the migration of capabilities into standardized ERP systems. RTX has chosen SAP’s S/4HANA to enable our future ERP system and has largely concluded the strategic definition and design phase and is now entering the initial blueprinting, build and support phases.

This role is responsible for supporting the successful delivery within each phase of the program for the global build and ongoing deployments there after:

• Build – collaborate with an integrated team of external resources and internal RTX team members in the configuration and development of the common and extended deployments.
• Testing – support the creation and execution of test scenarios and scripts; work alongside business leaders and testers to ensure proper functionality and defect resolution.
• Cutover & Hypercare – support successful migration from legacy systems to new environments. Support go-live and the continuation of RTX business' financial and operational performance.

You are the ideal candidate if you have experience working within an organization that is responsible for driving large scale, complex programs and projects related to business process and system transformation, ideally ERP implementation using SAP’s S/4HANA solution.

Job Responsibilities

• Collaborate with business and digital team members and cross-functional teams to understand business requirements and provide guidance on utilizing the ERP system effectively.
• Collaborate with cross-functional teams to design and implement solutions that leveraging S/4HANA, enhancing our workstream processes in alignment desired RTX operating model and industry best practices.
• Support the creation of new and innovative solutions to support digital and business strategies and common design aspirations.
• Assist data team and process teams in data mapping activities and testing.
• Document common solutions, including configuration documents, process flows and data policies.
• Deliver functional specifications for any forms, reports, enhancements, conversion programs, integrations and workflows deemed in scope of the workstream as part of program.
• 4+ years of hands-on SAP experience supporting Order-to-Cash processes with focus on Aftermarket, Service, Spare Parts, or Customer Support operations.
• Strong knowledge of SAP S/4HANA Sales and Distribution (SD), Order Management, Returns Processing, Service-related Billing, and Customer Master processes.
• Experience supporting spare parts sales, returns, warranty management, repair processes, and customer service operations.
• Understanding of integration between SAP SD, Logistics Execution (LE), Warehouse, Inventory Management, and Finance.
• Experience supporting configuration, testing, defect management, cutover, and hyper care activities.
• Ability to analyze business requirements and translate them into functional solutions and specifications.
• Strong stakeholder management, communication, and problem-solving skills.
• Experience working in complex global SAP environments and ERP transformation programs preferred.

Qualifications

• Bachelor's degree in Business, Information Systems, Supply Chain, Engineering, or a related field.

Please ensure the role type defined below is appropriate for your needs before applying to this role.

Role Type Classification

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
• Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.
• Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

Requires theoretical to advanced knowledge of work area typically obtained from Universities Degree combined with experience. Practical knowledge of RTX projects, programs or systems with the ability to make enhancements and leverage in daily work. Typically requires a University Degree or equivalent experience and minimum 2 years of prior relevant experience. Engineering/Other Technical Positions:Typically requires a degree in Science, Technology, Engineering or Mathematics(STEM) and a minimum of 2 years of prior relevant experience unless prohibited by local laws/regulations.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

Privacy Policy and Terms: Click on this link to read the Policy and Terms RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.