Senior Associate Project Manager, Medical Operations

Amgen SA; Hyderabad; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Amgen Hyderabad is seeking a Senior Associate Project Manager, Medical Operations to plan and drive cross-functional programs spanning publications, medical content, and congress deliverables.

Reporting to the India Operations Manager, you will build dashboards, track KPIs, and ensure timely, compliant delivery across time zones.

The role requires a master's or bachelor's with experience in regulated environments, strong communication, and proficiency with Salesforce, Veeva Vault, and data tools.

Qualifications

• Master's degree in a relevant field or Bachelor's with 4+ years in industry.
• Associate's degree with 6+ years of related experience.
• Experience in regulated, compliance-driven environments.
• Knowledge of Salesforce and Veeva Vault platforms.
• Ability to plan, track, and report across multiple projects.

Responsibilities

• Plan and manage end-to-end project schedules, scope, dependencies, and deliverables.
• Facilitate meetings, capture decisions, and drive action items.
• Design dashboards and reports to monitor data quality and KPIs.
• Coordinate congress planning and execution per established processes.
• Support publications operations with US planners and SMEs.
• Train stakeholders on Salesforce, Tableau, SharePoint, Veeva Vault, and Power Platform.
• Drive process improvements and automation; participate in tool UAT.
• Ensure adherence to SOPs and regulatory requirements.

Skills

PM certification

Cross‑functional leadership

Regulated environment

Salesforce knowledge

Veeva Vault familiarity

Dashboarding & KPIs

Power Platform / automation

Stakeholder management

Communication skills

Education

Master's degree

Bachelor's degree

Associate's degree

Tools

Salesforce

Veeva Vault

Power Platform

SharePoint

MS Planner

Tableau

Power BI

Excel

Miro

Job description

Job Title: Senior Associate Project Manager, Medical Operations

Location: Hyderabad, India

About Us:

Amgen harnesses the best of biology and technology to fight the world's toughest diseases, and make people's lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what's known today.

Role Description:

The Senior Associate Project Manager, Medical Operations plans and drives execution of cross-functional projects across the Scientific Communications portfolio—including publications, medical content, and congress deliverables, in alignment with business priorities, quality standards, and compliance requirements. This role also builds visibility through key performance indicators and dashboards and plays a pivotal role in the continuous improvement of Amgen's Scientific Communications processes and systems.

Reporting to the Operations Manager in India, this global role works across time zones in a highly matrixed environment with publication planners, medical content leads, information systems partners, vendors, and other global stakeholders to enable timely, accurate, and compliant delivery.

The role also works closely with Senior Managers in Scientific Communications to support technology enhancement initiatives, process automation, change management, and team training.

Roles & Responsibilities:

• Planning and managing end-to-end project schedules, scope, dependencies, and deliverables for publications, medical content, and congress activities
• Facilitating team meetings and working sessions, capturing decisions and action items, and driving timely follow-through
• Designing and building dashboards and routine reports to monitor data quality, assess impact, and communicate KPIs and compliance measures
• Coordinating congress planning and execution support in alignment with established processes
• Supporting publications operations in partnership with US-based publication planners and subject matter experts
• Providing support and training for Scientific Communications stakeholders across a variety of applications, including Salesforce, Tableau, SharePoint, Veeva Vault, and Microsoft's Power Platform
• Driving continuous improvement by identifying process inefficiencies and opportunities for automation; contributing to user acceptance testing and training for adoption of new or enhanced tools
• Ensuring adherence to Amgen Standard Operating Procedures (SOPs), quality standards, and regulatory requirements

Basic Qualifications and Experience:

Master's degree

OR

Bachelor's degree & 4 years of directly related industry experience

OR

Associate's degree & 6 years of directly related industry experience

Functional Skills:

Preferred Qualifications:

• Professional project management certification (e.g., PMP, PMI-ACP, PRINCE2) and/or agile delivery experience
• 4+ years of project management experience leading cross-functional initiatives, preferably in a regulated, compliance-driven environment
• Working experience in medical affairs, publications, or scientific communications processes
• Working knowledge of common biotech platforms, such as Salesforce and Veeva Vault
• Demonstrated ability to manage schedules, risks/issues, scope changes, and stakeholder communications across multiple concurrent projects
• Proficiency with modern productivity and collaboration tools (e.g., Microsoft 365, SharePoint, Miro) and MS Planner or similarly structured project management applications
• Strong written and verbal communication skills; proven experience facilitating meetings, summarizing decisions, and producing clear status updates
• Hands‑on experience creating operational metrics, dashboards, and visualizations (e.g., Salesforce, Excel, Power BI, Tableau)
• Exposure to automation and AI‑assisted workflows to streamline processes and improve quality (e.g., Power Platform, low code/no code tools, VBA)
• Ability to work effectively across time zones and in a highly matrixed organization

Competencies:

• Project Planning & Execution: structures complex work, builds realistic timelines, and delivers to commitments
• Stakeholder Management: navigates matrixed teams and maintains strong, trust‑based relationships with business partners and vendors
• Communication: tailors messaging for different audiences; presents status, risks, and options clearly for decision‑making
• Continuous Improvement: identifies gaps and pain points, standardizes ways of working, and scales best practices
• Reporting: interprets operational data and translates insights into actions through dashboards and metrics
• Systems Orientation: works effectively in validated/regulated systems and tools, and promotes data quality
• Compliance Mindset: adheres to SOPs, governance, and documentation requirements in a highly regulated environment
• Adaptability: thrives in a dynamic environment with evolving priorities; seeks feedback and new skills

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.