Senior Associate - Process Expert

Maersk Line India Pvt Ltd; Chennai; On-site; INR 500,000 - 900,000; Full time

Benefits offered by this job

Impact on global ops

Growth opportunities

Innovation mindset

Global exposure

Work-life balance

Job summary

Maersk Line India Pvt Ltd is seeking a Senior Associate (Jl1 Process Expert) to support data processing and end-to-end process tasks in Chennai. You will work as an individual contributor, ensuring quality data entry, meeting KPI targets, and troubleshooting process issues with a solution-oriented approach.

The role requires understanding process maps, creating SOPs/IOPs, and maintaining data quality for customers, vendors, and standard material codes.

Responsibilities

• Excellent in system processing, speed and quality of data entry
• Individually contribute and deliver on KPI’s and daily tasks
• Troubleshoot issues with identification of process issues; solution oriented
• Horizontal stitching of the E2E process; understand process maps and create IOP/SOP; file manage and process data
• Ensure data quality input for Customer, Vendor master data & Standard material codes
• Test E2E files, Process Flows, Data flows, and reporting capabilities, and Control effectiveness
• Troubleshoot, investigate & elevate testing & process challenges to the correct desks
• Align & Seek guidelines for KPI’s and process flow directions from the Project team and GPL’s

Skills

Data entry

KPI delivery

Issue troubleshooting

Process mapping

Job description

Senior Associate Job Description Jl1 Process Expert

1. 1) Excellent in system processing, speed and quality of data entry
2. 2) Should be work as an individual contributor and deliver on KPI’s and daily tasks
3. 3) Should be able to troubleshoot issues with the identification of process issues. Solution oriented
4. 4) Horizontal stitching of the E2E process, able to understand process maps and create IOP/SOP. Should know how to file manage and process data.
5. 5) Ensuring data quality input for Customer, Vendor master data & Standard material codes
6. 6) Testing E2E files, Process Flows, Data flows, and reporting capabilities, and Control effectiveness
7. 7) Troubleshoot, investigate & elevate testing & process challenges to the correct desks
8. 8) Align & Seek guidelines for KPI’s and process flow directions from the Project team and GPL’s.

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

Key Responsibilities:

• Excellent in system processing, speed and quality of data entry
• Should be work as an individual contributor and deliver on KPI’s and daily tasks
• Should be able to troubleshoot issues with the identification of process issues. Solution oriented
• Horizontal stitching of the E2E process, able to understand process maps and create IOP/SOP. Should know how to file manage and process data.
• Ensuring data quality input for Customer, Vendor master data & Standard material codes
• Testing E2E files, Process Flows, Data flows, and reporting capabilities, and Control effectiveness
• Troubleshoot, investigate & elevate testing & process challenges to the correct desks
• Align & Seek guidelines for KPI’s and process flow directions from the Project team and GPL’s.

What we offer:

• Impact : Your work will directly contribute to the success of our global operations.
• Opportunity : Maersk provides ample opportunities for growth and development, both professionally and personally.
• Innovation : Join a forward-thinking team that embraces innovation and cutting-edge technologies.
• Global Exposure : Collaborate with colleagues from diverse backgrounds and gain exposure to international business practices.
• Work-Life Balance : We value work-life balance and offer flexible working arrangements to support our employees.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process.

Experience Level Mid Level