Senior Associate - Dairy Field Operations - UP

TechnoServe; Mumbai City; On-site; INR 650,000 - 1,100,000; Full time

Job summary

TechnoServe in Mumbai is seeking a field operations specialist to lead and execute program workstreams, ensuring quality and compliance across field activities. The role emphasizes monitoring, stakeholder collaboration, and capacity-building for field teams.

You will maintain documentation, develop SOPs, and coordinate cross-functional improvements while traveling within the assigned area to advance program outcomes.

Qualifications

• 4-7 years of experience in program execution or dairy development.
• Excellent English and Hindi communication skills.
• Strong leadership and project management abilities.
• Good knowledge of field compliance and quality standards.

Responsibilities

• Lead and execute program workstreams in the designated area.
• Ensure field activities meet quality benchmarks and compliance.
• Monitor program implementation and report key observations.
• Identify challenges and propose improvements to field operations.
• Support capacity-building initiatives for field teams.
• Maintain documentation and reporting of field progress.
• Collaborate with stakeholders to improve program delivery.
• Develop SOPs, process maps, and related documentation.
• Coordinate cross-functional teams to pilot and institutionalize improvements.
• Assist in adopting new systems, processes, and tools with change management.

Skills

Communication skills

Leadership

Project management

Field operations

Data collection and reporting

Independent work

Education

Bachelor's degree in Dairy or related field

Job description

Job Description:

Primary Functions & Responsibilities:

• Lead and execute program workstreams efficiently in the designated area.
• Ensure all field activities align with quality benchmarks and compliance requirements.
• Conduct regular monitoring of program implementation and report key observations.
• Identify challenges in field operations and propose solutions to enhance program effectiveness.
• Provide hands-on support in capacity-building initiatives for field teams.
• Assist the Manager in executing additional activities and strategic field level initiatives.
• Maintain accurate documentation and reporting of field operations and program progress.
• Collaborate with stakeholders and partner organizations to drive improvements in program delivery.
• Developing and maintaining SOPs, process maps, and other process documentation.
• Coordinating with cross-functional teams to pilot, implement, and institutionalize process improvements.
• Supporting teams in the adoption of new systems, processes, and tools through effective communication and change management across projects.

Basic Qualifications:

• Required Languages: Excellent verbal and written communication skills in English and Hindi.
• Bachelors degree in Dairy, or a related field.
• 4-7 years of experience in program execution, field operations, or dairy development projects.
• Strong leadership and project management skills.
• Excellent knowledge of field compliance, governance, and quality standards.
• Proficiency in data collection, analysis, and reporting.
• Ability to work independently while coordinating with multiple stakeholders.

Travel:

Willingness to travel extensively within the assigned area.

Location:

UP (Meerut and nearby districts)